TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Tool, but FRUSTRATING to finish! Everything was fine entering info, getting the best return, etc. And then I tried to pay the $25 fee to file my State return on my credit card. Not only could I not enter any information as a "guest", I also couldn't enter my login to my intuit account (the other suggested way to enter credit card info to complete the purchase). So I paid the $25 PLUS an additional $40 processing fee - which went through quickly. Seems pretty suspicious to me that I could easily pay with the fee but not with my credit card.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is helpful and easy turbo tax has tabs to answer questions that arise while filling out the forms. They help you get a handle on what is being asked.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax online is a lot easier than I thought! Easy tools, Asking the right questions, and I appreciated the download document feature
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome very reliable and easy had no problems getting through it
Date published: 2023-04-19
Rated 3 out of 5 by from By Much more difficult this time. Xxxxxxxxxxx xxxxxxx
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Review Frank The experience was seamless and I found the process easy to follow
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is extremely helpful The guidance provided are clear, precise and concise.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is free. Intuit TurboTax was convenient for its being free.
Date published: 2023-04-19
Rated 5 out of 5 by from Making it easy every time! Love the ease of using the site and the help for every step! thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Puts My Mind At Ease They ask all the questions that we do not think about.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 628
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Tool, but FRUSTRATING to finish! Everything was fine entering info, getting the best return, etc. And then I tried to pay the $25 fee to file my State return on my credit card. Not only could I not enter any information as a "guest", I also couldn't enter my login to my intuit account (the other suggested way to enter credit card info to complete the purchase). So I paid the $25 PLUS an additional $40 processing fee - which went through quickly. Seems pretty suspicious to me that I could easily pay with the fee but not with my credit card.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is helpful and easy turbo tax has tabs to answer questions that arise while filling out the forms. They help you get a handle on what is being asked.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax online is a lot easier than I thought! Easy tools, Asking the right questions, and I appreciated the download document feature
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome very reliable and easy had no problems getting through it
Date published: 2023-04-19
Rated 3 out of 5 by from By Much more difficult this time. Xxxxxxxxxxx xxxxxxx
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Review Frank The experience was seamless and I found the process easy to follow
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is extremely helpful The guidance provided are clear, precise and concise.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is free. Intuit TurboTax was convenient for its being free.
Date published: 2023-04-19
Rated 5 out of 5 by from Making it easy every time! Love the ease of using the site and the help for every step! thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Puts My Mind At Ease They ask all the questions that we do not think about.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 628