TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Alexcross1 from
Cost a lot to file taxes
I was doing free file but was charged t 217 dollars to file my taxes.
Date published: 2023-03-16
Rated 1 out of 5 by
Chris9591 from
Too expensive for simple taxes
With the new tax law I've lost my individual deductions for state and local taxes and mortgage. My taxes are now higher but quite simple with the standard deduction. Despite this Turbo tax keeps pushing me towards purchase of their very expensive premium product which I just don't need. They added the insult of expensive services to high taxes - not fun.
Date published: 2023-03-16
Rated 5 out of 5 by
ShannonY88 from
Very helpful
Explained everything perfectly, was very easy to use!
Date published: 2023-03-16
Rated 4 out of 5 by
KNom from
Turbooooo
Easy to use. Investment section was easy to use as well. Great
Date published: 2023-03-16
Rated 5 out of 5 by
Juli56 from
Well done!
Tracy, was patient with my questions and in his explanations to me. I felt he truly cared about getting me the best possible outcome.
Date published: 2023-03-16
Rated 4 out of 5 by
Spamala from
Turbo Tax is Easy to Use!
Love the way it walks you through everything and gives you help if needed!
Date published: 2023-03-16
Rated 5 out of 5 by
Riperoo from
The online Turbotax is the absolute best
Simple, fast and definitely cheaper than having a CPA do them.
Date published: 2023-03-16
Rated 5 out of 5 by
Sonny B from
Turbotax continues to provide excellent service.
I like the complete process that TurboTax provides. They make it easy to complete all the forms with instructions and samples.
Date published: 2023-03-16
Rated 4 out of 5 by
wermd_2 from
Turbotax is great for the do-it yourselfer.
Easy to use and the guides are very helpful, particularly if you have a basic return and limited deductions.
Date published: 2023-03-16
Rated 3 out of 5 by
dmag2 from
HATE TAXES
I DON'T UNDER STAND PAYING AND ONLY HAVE SS INCOME. THEN PAYING TO GIVE INFORMATION THAT THEY ALREADY HAVE. AND ON TOP OF THAT I'M TOLD I HAVE TO MAIL FORMS. BECAUSE I DIDN'T PULL OUT ANYTHING FROM MY IRA. DOES NOT MAKE SENCE. nick name REALLY
All TurboTax® Offerings Reviews - Page 6270
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Alexcross1 from
Cost a lot to file taxes
I was doing free file but was charged t 217 dollars to file my taxes.
Date published: 2023-03-16
Rated 1 out of 5 by
Chris9591 from
Too expensive for simple taxes
With the new tax law I've lost my individual deductions for state and local taxes and mortgage. My taxes are now higher but quite simple with the standard deduction. Despite this Turbo tax keeps pushing me towards purchase of their very expensive premium product which I just don't need. They added the insult of expensive services to high taxes - not fun.
Date published: 2023-03-16
Rated 5 out of 5 by
ShannonY88 from
Very helpful
Explained everything perfectly, was very easy to use!
Date published: 2023-03-16
Rated 4 out of 5 by
KNom from
Turbooooo
Easy to use. Investment section was easy to use as well. Great
Date published: 2023-03-16
Rated 5 out of 5 by
Juli56 from
Well done!
Tracy, was patient with my questions and in his explanations to me. I felt he truly cared about getting me the best possible outcome.
Date published: 2023-03-16
Rated 4 out of 5 by
Spamala from
Turbo Tax is Easy to Use!
Love the way it walks you through everything and gives you help if needed!
Date published: 2023-03-16
Rated 5 out of 5 by
Riperoo from
The online Turbotax is the absolute best
Simple, fast and definitely cheaper than having a CPA do them.
Date published: 2023-03-16
Rated 5 out of 5 by
Sonny B from
Turbotax continues to provide excellent service.
I like the complete process that TurboTax provides. They make it easy to complete all the forms with instructions and samples.
Date published: 2023-03-16
Rated 4 out of 5 by
wermd_2 from
Turbotax is great for the do-it yourselfer.
Easy to use and the guides are very helpful, particularly if you have a basic return and limited deductions.
Date published: 2023-03-16
Rated 3 out of 5 by
dmag2 from
HATE TAXES
I DON'T UNDER STAND PAYING AND ONLY HAVE SS INCOME. THEN PAYING TO GIVE INFORMATION THAT THEY ALREADY HAVE. AND ON TOP OF THAT I'M TOLD I HAVE TO MAIL FORMS. BECAUSE I DIDN'T PULL OUT ANYTHING FROM MY IRA. DOES NOT MAKE SENCE. nick name REALLY
All TurboTax® Offerings Reviews - Page 6270
Date published: 2023-03-16