TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Awwwwwwwwesome! Easy to answer questions. Easy to go back and correct errors or add something just remembered.
Date published: 2023-03-16
Rated 5 out of 5 by from works good I wish there was a visible "save button" to save your work as you go. In case there is an issue with your computer or power issues.
Date published: 2023-03-16
Rated 5 out of 5 by from Not Cheap, but very easy I tried OTD and got very confused and it had me owing thousands! No joke. I'm a teacher with a small side gig, there's no way I should be owing that much, Turbo Tax fixed me up.
Date published: 2023-03-16
Rated 5 out of 5 by from Have used them for years Easy to use, quick, have the whole family using TurboTax. Excellent service and the most important thing to me is how easy they make it.
Date published: 2023-03-16
Rated 5 out of 5 by from Great help on my particular situation Your live agents were very knowledgeable and personable.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is convenient I got to do my taxes at home. Contact help was awesome
Date published: 2023-03-16
Rated 5 out of 5 by from Great Great, nothing to complain about.good solid job. Great
Date published: 2023-03-16
Rated 1 out of 5 by from 119$ cost for federal tax and 69$ for State TurboTax's marketing campaign, which heavily emphasizes their "free" filing services, can be misleading for many potential users. While the platform does offer a free version for simple tax situations, it falls short of providing comprehensive support for more complex tax scenarios. For many taxpayers, the $119 federal tax filing fee and the additional $69 for state tax filing can be quite a surprise. As a result, it's essential for consumers to be aware of the true costs associated with using TurboTax and to carefully evaluate their specific tax requirements before committing to the service. While TurboTax does provide valuable tools and resources, it's crucial to weigh the benefits against the fees and explore other available options, such as the IRS Free File program or alternative tax preparation services.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is awesome Great experience yearly. So easy to use. I have been using TT for years.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo tax is good Turbo tax is what I always use for my taxes. I find is easy to use and I have never had a problem with my refund or payment. I have been with TurboTax for over Ten years.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awwwwwwwwesome! Easy to answer questions. Easy to go back and correct errors or add something just remembered.
Date published: 2023-03-16
Rated 5 out of 5 by from works good I wish there was a visible "save button" to save your work as you go. In case there is an issue with your computer or power issues.
Date published: 2023-03-16
Rated 5 out of 5 by from Not Cheap, but very easy I tried OTD and got very confused and it had me owing thousands! No joke. I'm a teacher with a small side gig, there's no way I should be owing that much, Turbo Tax fixed me up.
Date published: 2023-03-16
Rated 5 out of 5 by from Have used them for years Easy to use, quick, have the whole family using TurboTax. Excellent service and the most important thing to me is how easy they make it.
Date published: 2023-03-16
Rated 5 out of 5 by from Great help on my particular situation Your live agents were very knowledgeable and personable.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is convenient I got to do my taxes at home. Contact help was awesome
Date published: 2023-03-16
Rated 5 out of 5 by from Great Great, nothing to complain about.good solid job. Great
Date published: 2023-03-16
Rated 1 out of 5 by from 119$ cost for federal tax and 69$ for State TurboTax's marketing campaign, which heavily emphasizes their "free" filing services, can be misleading for many potential users. While the platform does offer a free version for simple tax situations, it falls short of providing comprehensive support for more complex tax scenarios. For many taxpayers, the $119 federal tax filing fee and the additional $69 for state tax filing can be quite a surprise. As a result, it's essential for consumers to be aware of the true costs associated with using TurboTax and to carefully evaluate their specific tax requirements before committing to the service. While TurboTax does provide valuable tools and resources, it's crucial to weigh the benefits against the fees and explore other available options, such as the IRS Free File program or alternative tax preparation services.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is awesome Great experience yearly. So easy to use. I have been using TT for years.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo tax is good Turbo tax is what I always use for my taxes. I find is easy to use and I have never had a problem with my refund or payment. I have been with TurboTax for over Ten years.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6256