TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank you TurboTax Major changes to our taxes this year and TT made it stress free and simple.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is a pain I didn’t want to do a review, but the software would not let me complete my taxes without one.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo works well with my situation Please, please use larger letter and number fonts. You certainly have enough space on the pages to bump up the size of the wording and numbers, particularly, on the worksheets. The actual Tax Returns fonts and page copy are good. However, the fonts on the worksheets for my 1040-SR returns for seniors are too small.
Date published: 2023-03-16
Rated 5 out of 5 by from Still good after several years Just simple for me to use. No issues so far. Excellent and Accurate
Date published: 2023-03-16
Rated 5 out of 5 by from Simple, friendly, efficient. Effortless. 90 minutes well-spent. Single criticism: if it's immediately obvious your deductions won't meet the standard deduction, it's silly to spend the time proving the point to yourself.
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive Ive been using turbotax for years but its too expensive, might have to find an alternative. They should charge you based on the amount you'll receive. my whole refund is practically gone because of you all.
Date published: 2023-03-16
Rated 2 out of 5 by from Speedy! It didn't allow me to place a coupon code. I enjoyed the speed.
Date published: 2023-03-16
Rated 5 out of 5 by from very easy good experience with the online format. Thank you for this method
Date published: 2023-03-16
Rated 5 out of 5 by from Mostly good TT for Business. We are an S Corp for Federal Return; and a Corp for NJ State (NOT an S Corp.) 4 years ago or so I mistakenly purchased the NJ - S corp. I corrected my error and now only buy and download NJ State Corp. However, at the very end of preparing the state taxes and I am on the ready to efile page states are listed as 1):New Jersey and another one 2) New Jersey. There is no indication as to which return I have prepared or which New Jersey is for an S. I spent over an hour with a specialist today. She had to work with another person, I think. They could NOT remove the S New Jersey. The specialist worked hard on this (Andrea), but in the end she just had to tell me the NJ Corp was at the top of the list. Can't this be fixed -- designate that it is for an S corp. By the way, "remove states" never worked because I had never paid for the NJ S Corp State . So why is it listed under eFile?
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is really fast and easy! I have used Turbo Tax for years, and I love how easy and fast it is to do the taxes myself. The only issue I think I would have is how often they try and upsell you, and if you accidently click on something you can't take it back and they wont give you a refund for it. But other than that I love it and will continue to use it every year!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6253
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you TurboTax Major changes to our taxes this year and TT made it stress free and simple.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is a pain I didn’t want to do a review, but the software would not let me complete my taxes without one.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo works well with my situation Please, please use larger letter and number fonts. You certainly have enough space on the pages to bump up the size of the wording and numbers, particularly, on the worksheets. The actual Tax Returns fonts and page copy are good. However, the fonts on the worksheets for my 1040-SR returns for seniors are too small.
Date published: 2023-03-16
Rated 5 out of 5 by from Still good after several years Just simple for me to use. No issues so far. Excellent and Accurate
Date published: 2023-03-16
Rated 5 out of 5 by from Simple, friendly, efficient. Effortless. 90 minutes well-spent. Single criticism: if it's immediately obvious your deductions won't meet the standard deduction, it's silly to spend the time proving the point to yourself.
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive Ive been using turbotax for years but its too expensive, might have to find an alternative. They should charge you based on the amount you'll receive. my whole refund is practically gone because of you all.
Date published: 2023-03-16
Rated 2 out of 5 by from Speedy! It didn't allow me to place a coupon code. I enjoyed the speed.
Date published: 2023-03-16
Rated 5 out of 5 by from very easy good experience with the online format. Thank you for this method
Date published: 2023-03-16
Rated 5 out of 5 by from Mostly good TT for Business. We are an S Corp for Federal Return; and a Corp for NJ State (NOT an S Corp.) 4 years ago or so I mistakenly purchased the NJ - S corp. I corrected my error and now only buy and download NJ State Corp. However, at the very end of preparing the state taxes and I am on the ready to efile page states are listed as 1):New Jersey and another one 2) New Jersey. There is no indication as to which return I have prepared or which New Jersey is for an S. I spent over an hour with a specialist today. She had to work with another person, I think. They could NOT remove the S New Jersey. The specialist worked hard on this (Andrea), but in the end she just had to tell me the NJ Corp was at the top of the list. Can't this be fixed -- designate that it is for an S corp. By the way, "remove states" never worked because I had never paid for the NJ S Corp State . So why is it listed under eFile?
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is really fast and easy! I have used Turbo Tax for years, and I love how easy and fast it is to do the taxes myself. The only issue I think I would have is how often they try and upsell you, and if you accidently click on something you can't take it back and they wont give you a refund for it. But other than that I love it and will continue to use it every year!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6253