TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Program is not complete - Like Kind Exchange is a I am very disappointed to experience that the program interview does not respond when prompted regarding a like kind exchange of property. Form 8824 exists but the step by step process does not work
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is too Expensive First there are constant up-sells to pay more for the service. Very annoying. Second, I have a very simple account (retired, one pension, no house) and had to pay $118 for filing federal and state. What happened to 0/0? Does anyone actually get this deal?
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax lets me file easily and forget it! The app is very easy to use I've been with turbo tax 8 years and will continue with them
Date published: 2023-03-16
Rated 5 out of 5 by from EASY as PIE every step was simple to follow and any question i had was answered in a blurb
Date published: 2023-03-16
Rated 1 out of 5 by from when did this get so expensive and why its the same program they've been using for years and suddenly its charging me several hundred dollars. Im not going to use this next year.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax is helpful with hidden costs TurboTax is great at guiding me through my taxes for my simple return as well as my spouse's self-employment income and expenses. I did not expect to pay $39.00 to have my refund directly deposited into my bank account. This information wasn't explicitly detailed until the final steps of submitting my return- a point at which I just wanted my taxes done!
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive and hidden fees Some things changed this year. I decided to pay for an upgrade. I did not know that the cost of filing state tax return was more than I was expecting on the refund.
Date published: 2023-03-16
Rated 4 out of 5 by from I little slow to get started Good a little slow to get started but it did everything came out fine
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax rocks!!!! Turbo Tax is very user friendly. It feels like someone is holding my hand all the way through. There are lots of prompts and reminders and chances to review the information entered. I will continue to use Turbo Tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use Very easy interface. Help topics were great! Filing was very easy.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Program is not complete - Like Kind Exchange is a I am very disappointed to experience that the program interview does not respond when prompted regarding a like kind exchange of property. Form 8824 exists but the step by step process does not work
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax is too Expensive First there are constant up-sells to pay more for the service. Very annoying. Second, I have a very simple account (retired, one pension, no house) and had to pay $118 for filing federal and state. What happened to 0/0? Does anyone actually get this deal?
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax lets me file easily and forget it! The app is very easy to use I've been with turbo tax 8 years and will continue with them
Date published: 2023-03-16
Rated 5 out of 5 by from EASY as PIE every step was simple to follow and any question i had was answered in a blurb
Date published: 2023-03-16
Rated 1 out of 5 by from when did this get so expensive and why its the same program they've been using for years and suddenly its charging me several hundred dollars. Im not going to use this next year.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax is helpful with hidden costs TurboTax is great at guiding me through my taxes for my simple return as well as my spouse's self-employment income and expenses. I did not expect to pay $39.00 to have my refund directly deposited into my bank account. This information wasn't explicitly detailed until the final steps of submitting my return- a point at which I just wanted my taxes done!
Date published: 2023-03-16
Rated 2 out of 5 by from Too expensive and hidden fees Some things changed this year. I decided to pay for an upgrade. I did not know that the cost of filing state tax return was more than I was expecting on the refund.
Date published: 2023-03-16
Rated 4 out of 5 by from I little slow to get started Good a little slow to get started but it did everything came out fine
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax rocks!!!! Turbo Tax is very user friendly. It feels like someone is holding my hand all the way through. There are lots of prompts and reminders and chances to review the information entered. I will continue to use Turbo Tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use Very easy interface. Help topics were great! Filing was very easy.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6228