TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Difficult to delete erroneous entries It is hard to navigate to different sections. Impossible to upload trades from my brokerage account into the Turbo tax program. Changes to Turbo Tax over the years have made entering my information more difficult for me,
Date published: 2023-03-16
Rated 5 out of 5 by from Reliable help-Always! On the last day, I had some issues with my farm income. My agent Kenya was very patient and helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is so easy TurboTax is so easy to use, it guides you through every aspect of your filing. I love that you can click on a link and it shows up on the same screen so you can decide what options are best for you. Very helpful and super easy to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Home and Business As always Turbo Tax is easy to deal with and they walk you through everything. Had a little trouble with some capital gains but got it worked out.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax is great! What I like most about this tool is how it personalizes your experience. Also, there are different explanations along the way, just in case something needs clarification. I will recommend this tool!
Date published: 2023-03-16
Rated 5 out of 5 by from Using TURBOTAX Need to remind me each time to check for updates when using TURBOTAX . When I was ready to efile my returns, I had to download update before I could complete efiling. - GH
Date published: 2023-03-16
Rated 5 out of 5 by from very helpful easy to navigate and I would recommend it to everyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Business if great except... I use Turbo Tax for my business and personal taxes for a decade at least. The only gripe is with the business one when asked for a needed form such as the NOL worksheet I have to go find it and create the file. It would be great wen a required form is needed the program knows where it is and it should have it ready when it askes for it. Otherwise well done.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is always great I have used Turbo Tax for many years, it get better every year.
Date published: 2023-03-16
Rated 4 out of 5 by from Great Product by Pricey and Constant Upselling For the most part it's flawless and I've been using Turbo Tax for many years. The price keeps going up year after year. The constant attempt to up-sale services is annoying. I do several people's taxes through other free services. The others are getting better and eventually I will have to make the choice to lose the convenient online history to save a sizeable chunk of change.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6225
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Difficult to delete erroneous entries It is hard to navigate to different sections. Impossible to upload trades from my brokerage account into the Turbo tax program. Changes to Turbo Tax over the years have made entering my information more difficult for me,
Date published: 2023-03-16
Rated 5 out of 5 by from Reliable help-Always! On the last day, I had some issues with my farm income. My agent Kenya was very patient and helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is so easy TurboTax is so easy to use, it guides you through every aspect of your filing. I love that you can click on a link and it shows up on the same screen so you can decide what options are best for you. Very helpful and super easy to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Home and Business As always Turbo Tax is easy to deal with and they walk you through everything. Had a little trouble with some capital gains but got it worked out.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax is great! What I like most about this tool is how it personalizes your experience. Also, there are different explanations along the way, just in case something needs clarification. I will recommend this tool!
Date published: 2023-03-16
Rated 5 out of 5 by from Using TURBOTAX Need to remind me each time to check for updates when using TURBOTAX . When I was ready to efile my returns, I had to download update before I could complete efiling. - GH
Date published: 2023-03-16
Rated 5 out of 5 by from very helpful easy to navigate and I would recommend it to everyone
Date published: 2023-03-16
Rated 4 out of 5 by from Turbo Tax Business if great except... I use Turbo Tax for my business and personal taxes for a decade at least. The only gripe is with the business one when asked for a needed form such as the NOL worksheet I have to go find it and create the file. It would be great wen a required form is needed the program knows where it is and it should have it ready when it askes for it. Otherwise well done.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is always great I have used Turbo Tax for many years, it get better every year.
Date published: 2023-03-16
Rated 4 out of 5 by from Great Product by Pricey and Constant Upselling For the most part it's flawless and I've been using Turbo Tax for many years. The price keeps going up year after year. The constant attempt to up-sale services is annoying. I do several people's taxes through other free services. The others are getting better and eventually I will have to make the choice to lose the convenient online history to save a sizeable chunk of change.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6225