TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Way too much to pay for $10 in Capital Gains! Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome! Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax and New York LLC Filing Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo changed some of the way it had gathered info The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by from Efiling licensing for state Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax - Better than H&R but could improve Great service with good explanations but I did not like the constant attempt at up-selling. I especially did not like that they tried to FORCE you to pay prior to filing, and then snuck in a credit card fee. I opted to pay via check but have every intention of paying via card on the federal and state websites. The way TurboTax dealt with this felt disingenuous and sneaky.
Date published: 2023-03-17
Rated 5 out of 5 by from Very helpful Turbo Tax made filing quick, and effortless. I will use again.
Date published: 2023-03-17
Rated 4 out of 5 by from A little tougher to navigate this year! I was confused by some of the entries as I began taking my Social Security this year
Date published: 2023-03-17
Rated 5 out of 5 by from Easy & Quick I will never use another service again. Turbo Tax was easy and fast.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6219
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Way too much to pay for $10 in Capital Gains! Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is awesome! Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by from Turbo Tax and New York LLC Filing Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo changed some of the way it had gathered info The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by from Efiling licensing for state Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax - Better than H&R but could improve Great service with good explanations but I did not like the constant attempt at up-selling. I especially did not like that they tried to FORCE you to pay prior to filing, and then snuck in a credit card fee. I opted to pay via check but have every intention of paying via card on the federal and state websites. The way TurboTax dealt with this felt disingenuous and sneaky.
Date published: 2023-03-17
Rated 5 out of 5 by from Very helpful Turbo Tax made filing quick, and effortless. I will use again.
Date published: 2023-03-17
Rated 4 out of 5 by from A little tougher to navigate this year! I was confused by some of the entries as I began taking my Social Security this year
Date published: 2023-03-17
Rated 5 out of 5 by from Easy & Quick I will never use another service again. Turbo Tax was easy and fast.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6219