TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Mr M from
Way too much to pay for $10 in Capital Gains!
Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by
Tax Pro22 from
TurboTax is awesome!
Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by
LBA LLC from
Turbo Tax and New York LLC Filing
Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by
Sindy Lou from
Turbo changed some of the way it had gathered info
The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by
JonB133 from
Efiling licensing for state
Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by
Booboo831 from
Awesome
Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
Rated 4 out of 5 by
Laura007007 from
TurboTax - Better than H&R but could improve
Great service with good explanations but I did not like the constant attempt at up-selling. I especially did not like that they tried to FORCE you to pay prior to filing, and then snuck in a credit card fee. I opted to pay via check but have every intention of paying via card on the federal and state websites. The way TurboTax dealt with this felt disingenuous and sneaky.
Date published: 2023-03-17
Rated 5 out of 5 by
jeffs review from
Very helpful
Turbo Tax made filing quick, and effortless. I will use again.
Date published: 2023-03-17
Rated 4 out of 5 by
RhodeIslandgirl555 from
A little tougher to navigate this year!
I was confused by some of the entries as I began taking my Social Security this year
Date published: 2023-03-17
Rated 5 out of 5 by
Erinln74 from
Easy & Quick
I will never use another service again. Turbo Tax was easy and fast.
All TurboTax® Offerings Reviews - Page 6219
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Mr M from
Way too much to pay for $10 in Capital Gains!
Seriously, $247 + tax to declare $10 in CGs? Come on!
Date published: 2023-03-17
Rated 5 out of 5 by
Tax Pro22 from
TurboTax is awesome!
Always easy to download and use the software! I can get all my taxes done in one place!
Date published: 2023-03-17
Rated 2 out of 5 by
LBA LLC from
Turbo Tax and New York LLC Filing
Intuit needs to do a better job of advising clients that MYS was delinquent in making the appropriate forms available to Turbo Tax rather than a generic error statement
Date published: 2023-03-17
Rated 4 out of 5 by
Sindy Lou from
Turbo changed some of the way it had gathered info
The new Turbo changed with the way it gathered into...some of it was confusing and I had issues with the HSA and the Retirement sections so it did take some reading to resolve.
Date published: 2023-03-17
Rated 2 out of 5 by
JonB133 from
Efiling licensing for state
Why am I prompted for a credit card each time I wish to file the state returns for each of my children. I already bought the NJ state once to efile, but not gonna pay you $25 for each child for the same state. Ridiculous
Date published: 2023-03-17
Rated 5 out of 5 by
Booboo831 from
Awesome
Simple and easy to understand helpful and very confident I feel when done
Date published: 2023-03-17
Rated 4 out of 5 by
Laura007007 from
TurboTax - Better than H&R but could improve
Great service with good explanations but I did not like the constant attempt at up-selling. I especially did not like that they tried to FORCE you to pay prior to filing, and then snuck in a credit card fee. I opted to pay via check but have every intention of paying via card on the federal and state websites. The way TurboTax dealt with this felt disingenuous and sneaky.
Date published: 2023-03-17
Rated 5 out of 5 by
jeffs review from
Very helpful
Turbo Tax made filing quick, and effortless. I will use again.
Date published: 2023-03-17
Rated 4 out of 5 by
RhodeIslandgirl555 from
A little tougher to navigate this year!
I was confused by some of the entries as I began taking my Social Security this year
Date published: 2023-03-17
Rated 5 out of 5 by
Erinln74 from
Easy & Quick
I will never use another service again. Turbo Tax was easy and fast.
All TurboTax® Offerings Reviews - Page 6219
Date published: 2023-03-17