TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
WnglerD from
TurboTax is bad
Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by
Debbie1950 from
Turbo Tax is great.
Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by
Old Man 21 from
Long time user
I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by
Peter18436572 from
Turbotax is an over priced time saver.
It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by
bmp17 from
turbo
trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by
Norm1066 from
2022 Review
Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
My assistant was amazing.
My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by
LAJL from
Fees
You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by
Annc2023 from
Very Easy to Use and Peace of Mind
I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by
oliviar03 from
Amazing!
Great experience. Will never use another tax service!
All TurboTax® Offerings Reviews - Page 6215
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
WnglerD from
TurboTax is bad
Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by
Debbie1950 from
Turbo Tax is great.
Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by
Old Man 21 from
Long time user
I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by
Peter18436572 from
Turbotax is an over priced time saver.
It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by
bmp17 from
turbo
trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by
Norm1066 from
2022 Review
Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
My assistant was amazing.
My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by
LAJL from
Fees
You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by
Annc2023 from
Very Easy to Use and Peace of Mind
I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by
oliviar03 from
Amazing!
Great experience. Will never use another tax service!
All TurboTax® Offerings Reviews - Page 6215
Date published: 2023-03-17