TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great. Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6215
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is bad Every year I am disappointed with TurboTax sneaking in fees and holding your progress hostage. Will definitely use another service next year
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great. Had to call for assistance three times and the helper was great. Explained this very well that I understood. Took their time.
Date published: 2023-03-17
Rated 5 out of 5 by from Long time user I have used Turbo for over 20 years. The software is easy to use and. My returns were more complex in past years. Now that I have retired I and life has slowed down I still use it as if is helpful to have someone who is looking out for you when you begin to forget s what happened during the year taxwise.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is an over priced time saver. It is an excellent product. I just hate that it is so expensive. I take no itemized deductions, have no medical bills or major changes..... STILL COSTS ALMOST 300$ to use this service. If it wasn't convenient and I hadn't been using it for years, I would paper file.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo trinia was wonderful and very helpful. She made sure everything was clear
Date published: 2023-03-17
Rated 4 out of 5 by from 2022 Review Very difficult to figure out foreign tax and K-1 instructions, and I'm a retired Enrolled Agent. However, all's well that ends well, and it did get done correctly.
Date published: 2023-03-17
Rated 5 out of 5 by from My assistant was amazing. My turbo tax assistant was more then amazing. I felt like i wasted her time asking silly questions bc this is the first year I’ve ever filed on my own without hrblock and she was more then helpful and amazing! I recommend her to anyone!!
Date published: 2023-03-17
Rated 1 out of 5 by from Fees You nickel & dime people to death. I went for the basic service. Then all of a sudden there’s a fee to file both state & federal. What else would you do? Then another fee for something that should be part of the original premium. This is the last year guys. H&at Block does it all for free.
Date published: 2023-03-17
Rated 4 out of 5 by from Very Easy to Use and Peace of Mind I have used TT for several years and while my taxes are fairly simple I do feel very confident in both the program and the extra services that I pay for. My young adult children use it as well. I do feel like it got a little more complex this year and I am not sure why the changes were made.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing! Great experience. Will never use another tax service!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6215