TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from It was way more expensive then I’ve ever paid I’ve never spent this much on a tax refund never going here again
Date published: 2023-03-21
Rated 4 out of 5 by from its aight took long enough. glad its done. will be back next year
Date published: 2023-03-21
Rated 5 out of 5 by from I Still Love It After Using It 10 Years I've used TurboTax for 10 years and it continues to get better and better. I love it!
Date published: 2023-03-21
Rated 5 out of 5 by from Best program every year! Turbo Tax makes taxes easy to do even for the most complicated situations!
Date published: 2023-03-21
Rated 1 out of 5 by from Turbotax is Expensive Even by doing it yourself—this couldn’t get any cheaper from 200$. As a full-time college student that was hoping to save money I was EXTREMELY dissatisfied.
Date published: 2023-03-21
Rated 5 out of 5 by from Instant Support and Answers! The updating of new information and review of previous information was convenient at best.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is very user friendly While completing your taxes, Turbo Tax software explains everything to you. Its always a confusing process to me, but Turbo Tax takes the stress out of it. It also helps secure the largest return compared to other tax software I have used.
Date published: 2023-03-21
Rated 5 out of 5 by from Good stuff The program is very intuitive to use and does a good job explaining tax deduction rules.
Date published: 2023-03-21
Rated 2 out of 5 by from You didn't Listen Last year I left you similar comments. You have lost the cause. There are multiple areas in the review that ask questions in such a way that there is only one answer but its not factual for every person... Medical coverage is one of many, for some reason it got the idea that I didn't have coverage and I couldn't answer that I did in fact have coverage. You need to have your senior executives run through the program next year and have them do their own taxes. Another area was the error reporting... it told me the error (which was for things that were not covered), but gave me no context as to the form, section, or issue being reviewed. This was 2 years in a row with no fix... you guys jumped the shark. It may be time to go to H&R Block next year...
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is great! they make it literally dummy proof and very easy to follow!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It was way more expensive then I’ve ever paid I’ve never spent this much on a tax refund never going here again
Date published: 2023-03-21
Rated 4 out of 5 by from its aight took long enough. glad its done. will be back next year
Date published: 2023-03-21
Rated 5 out of 5 by from I Still Love It After Using It 10 Years I've used TurboTax for 10 years and it continues to get better and better. I love it!
Date published: 2023-03-21
Rated 5 out of 5 by from Best program every year! Turbo Tax makes taxes easy to do even for the most complicated situations!
Date published: 2023-03-21
Rated 1 out of 5 by from Turbotax is Expensive Even by doing it yourself—this couldn’t get any cheaper from 200$. As a full-time college student that was hoping to save money I was EXTREMELY dissatisfied.
Date published: 2023-03-21
Rated 5 out of 5 by from Instant Support and Answers! The updating of new information and review of previous information was convenient at best.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is very user friendly While completing your taxes, Turbo Tax software explains everything to you. Its always a confusing process to me, but Turbo Tax takes the stress out of it. It also helps secure the largest return compared to other tax software I have used.
Date published: 2023-03-21
Rated 5 out of 5 by from Good stuff The program is very intuitive to use and does a good job explaining tax deduction rules.
Date published: 2023-03-21
Rated 2 out of 5 by from You didn't Listen Last year I left you similar comments. You have lost the cause. There are multiple areas in the review that ask questions in such a way that there is only one answer but its not factual for every person... Medical coverage is one of many, for some reason it got the idea that I didn't have coverage and I couldn't answer that I did in fact have coverage. You need to have your senior executives run through the program next year and have them do their own taxes. Another area was the error reporting... it told me the error (which was for things that were not covered), but gave me no context as to the form, section, or issue being reviewed. This was 2 years in a row with no fix... you guys jumped the shark. It may be time to go to H&R Block next year...
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is great! they make it literally dummy proof and very easy to follow!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6212