TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by Kmpppp from Cost too much. Hidden fees Too much hidden fees. Cost too much. 129 fed 69 state 39 for taking out of refund whiich I didn’t see till too late. Thought was only going to be 89 not free but was $271 omg,
Date published: 2023-04-26
Rated 3 out of 5 by afdhfha from Price Price is too high. Won't be keeping account. adding words adding words
Date published: 2023-04-26
Rated 1 out of 5 by TurboCrap123 from Awful Not remembering information from previous years causing individuals to have to type it in all over again. Failed transfers with financial institutions. Reviews that cause absolute mayhem with the return (like being prompted to enter multiple W-2s randomly only to have to go back and delete duplicates). Your base product sucks so bad now it's a joke. You'll NEVER get an upsell in services from me. In fact you'll never see another dime from me.
Date published: 2023-04-26
Rated 5 out of 5 by Taxlama from It's a great tool, but too bad it is expensive. It's easy enough to use and I do like the help/explanation feature. The downside of this program is that it is not free anymore.
Date published: 2023-04-26
Rated 5 out of 5 by Tiffm80 from Turbo tax is the best Very helpful and easy to follow. Makes it easy to file my taxes.
Date published: 2023-04-26
Rated 4 out of 5 by DJMOEN from It's a great TOOL and APP!!! It's so great having information stored year to year makes doing taxes easy. It covers most everything. It's a quality product. Only reason my rating dropped to a 4 is because the price just seems to climb every year compared to price I see of other software. But still cheaper than paying someone else to do taxes ;).
Date published: 2023-04-26
Rated 5 out of 5 by trey311 from user friendly Specific navigation features and helpful hints. The site is easy to understand, to read and to navigate overall.
Date published: 2023-04-26
Rated 5 out of 5 by Tommy Leroy Jordan from Turbo tax is great First time using turbo tax imnot very good at doing taxes but they make it easy enough a child could do it
Date published: 2023-04-26
Rated 4 out of 5 by wendy77777 from good good experience, efficient process, and it would be better if the reminder directly told me that I haven't file my tax yet after the payment on March 30, 2023.
Date published: 2023-04-26
Rated 3 out of 5 by Flattymatty from Thought it was free with self-employed I signed up for the package assuming the TurboTax was free like it states. Well nope like 275.00 later
All TurboTax® Offerings Reviews - Page 622
Date published: 2023-04-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Kmpppp from Cost too much. Hidden fees Too much hidden fees. Cost too much. 129 fed 69 state 39 for taking out of refund whiich I didn’t see till too late. Thought was only going to be 89 not free but was $271 omg,
Date published: 2023-04-26
Rated 3 out of 5 by afdhfha from Price Price is too high. Won't be keeping account. adding words adding words
Date published: 2023-04-26
Rated 1 out of 5 by TurboCrap123 from Awful Not remembering information from previous years causing individuals to have to type it in all over again. Failed transfers with financial institutions. Reviews that cause absolute mayhem with the return (like being prompted to enter multiple W-2s randomly only to have to go back and delete duplicates). Your base product sucks so bad now it's a joke. You'll NEVER get an upsell in services from me. In fact you'll never see another dime from me.
Date published: 2023-04-26
Rated 5 out of 5 by Taxlama from It's a great tool, but too bad it is expensive. It's easy enough to use and I do like the help/explanation feature. The downside of this program is that it is not free anymore.
Date published: 2023-04-26
Rated 5 out of 5 by Tiffm80 from Turbo tax is the best Very helpful and easy to follow. Makes it easy to file my taxes.
Date published: 2023-04-26
Rated 4 out of 5 by DJMOEN from It's a great TOOL and APP!!! It's so great having information stored year to year makes doing taxes easy. It covers most everything. It's a quality product. Only reason my rating dropped to a 4 is because the price just seems to climb every year compared to price I see of other software. But still cheaper than paying someone else to do taxes ;).
Date published: 2023-04-26
Rated 5 out of 5 by trey311 from user friendly Specific navigation features and helpful hints. The site is easy to understand, to read and to navigate overall.
Date published: 2023-04-26
Rated 5 out of 5 by Tommy Leroy Jordan from Turbo tax is great First time using turbo tax imnot very good at doing taxes but they make it easy enough a child could do it
Date published: 2023-04-26
Rated 4 out of 5 by wendy77777 from good good experience, efficient process, and it would be better if the reminder directly told me that I haven't file my tax yet after the payment on March 30, 2023.
Date published: 2023-04-26
Rated 3 out of 5 by Flattymatty from Thought it was free with self-employed I signed up for the package assuming the TurboTax was free like it states. Well nope like 275.00 later
All TurboTax® Offerings Reviews - Page 622
Date published: 2023-04-26