TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from They charge more at the end than they tell you The process took me through options I didn't need without giving me the chance to say I don't need them. Those options upcharged me from the amount stated upfront.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax and will always use it! The step by step is awesome and it ask important questions we forget about.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax gives you confidence! Turbo Tax gave me the confidence to finally do my own taxes. Super easy to use. All terms clearly explained. Spoke with an agent when I had questions about a section, and she was not only helpful, but very encouraging as well. Highly recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Saved me thousands! My case is quite complicated, we got married during the tax year, working in separate states, and my spouse is in the military. I spoke with Live CPA agent Debra for one hour and a half, she is super patient and we navigate the process together.
Date published: 2021-05-17
Rated 2 out of 5 by from Too Many Fees The process was pretty easy to use, but I was not impressed by being constantly pestered to pay "only" another 40 or 50 or 60+ dollars. Filing my state return only to be told at the end it would cost me $50 was frustrating.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome indeed! Easy to use and has previous year's return numbers already included so it makes it easy to compare your progress.
Date published: 2021-05-17
Rated 5 out of 5 by from fairly easy to follow a little confusing on sale or real estate but I was able to finally follow through. A little better description for non owner sale of property would help
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax does make filing taxes fairly simple TurboTax walks you through all the applicable possibilities and provides answers to the first normal question of "what is that and does it apply to me?" The ability to import investment data directly from my financial institutions prevents what could be many, many typos. The only error in my return was a typo that TurboTax caught that I entered.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax easy as ABC Very straightforward to file. Esp. easy if you have no complicated additional income/wages or changes to note.
Date published: 2021-05-17
Rated 5 out of 5 by from Recommend Quick, easy, and (for me) free. I highly recommend.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 620
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from They charge more at the end than they tell you The process took me through options I didn't need without giving me the chance to say I don't need them. Those options upcharged me from the amount stated upfront.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax and will always use it! The step by step is awesome and it ask important questions we forget about.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax gives you confidence! Turbo Tax gave me the confidence to finally do my own taxes. Super easy to use. All terms clearly explained. Spoke with an agent when I had questions about a section, and she was not only helpful, but very encouraging as well. Highly recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Saved me thousands! My case is quite complicated, we got married during the tax year, working in separate states, and my spouse is in the military. I spoke with Live CPA agent Debra for one hour and a half, she is super patient and we navigate the process together.
Date published: 2021-05-17
Rated 2 out of 5 by from Too Many Fees The process was pretty easy to use, but I was not impressed by being constantly pestered to pay "only" another 40 or 50 or 60+ dollars. Filing my state return only to be told at the end it would cost me $50 was frustrating.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome indeed! Easy to use and has previous year's return numbers already included so it makes it easy to compare your progress.
Date published: 2021-05-17
Rated 5 out of 5 by from fairly easy to follow a little confusing on sale or real estate but I was able to finally follow through. A little better description for non owner sale of property would help
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax does make filing taxes fairly simple TurboTax walks you through all the applicable possibilities and provides answers to the first normal question of "what is that and does it apply to me?" The ability to import investment data directly from my financial institutions prevents what could be many, many typos. The only error in my return was a typo that TurboTax caught that I entered.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax easy as ABC Very straightforward to file. Esp. easy if you have no complicated additional income/wages or changes to note.
Date published: 2021-05-17
Rated 5 out of 5 by from Recommend Quick, easy, and (for me) free. I highly recommend.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 620