TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 5 out of 5 by
Matt1234890 from
Best Website I've Ever Used
Simple, engaging, makes taxes fun. Super helpful. A+
Date published: 2023-03-17
Rated 5 out of 5 by
null from
TurboTax is awesome
My experience with TurboTax was easy to follow the instruction into Baby to upload my information
Date published: 2023-03-17
Rated 4 out of 5 by
Samball15 from
first time independent tax prep
such a great experience and glad I got the live help because it helped with all my questions and the rep was wonderful
Date published: 2023-03-17
Rated 5 out of 5 by
Ronning from
Turbo Tax personal on the phone was very helpful
I appreciated the assistance from Tracey. She help me clarify a 1099-R form and entered information into my tax return correctly. Thank you.
Date published: 2023-03-16
Rated 5 out of 5 by
Gdfellas from
Turbo Tax
Good to work with..And reliable. Recommended for everyone.
Date published: 2023-03-16
Rated 4 out of 5 by
GlenPVminn from
Lacking help in stopping business use of home and
You still need to do all the gathering (as expected), but I should not need to hire a tax advisor to ex[\plain what kind of depreciation to use...that should be saved from year to year.
Date published: 2023-03-16
Rated 2 out of 5 by
JamesnJene from
TurboTax has changed
We've used turbotax for years now and have put up with the increasing prices each time. But this year was... difficult. They used to provide better info and explanations for things, helping walk you through... Yet somehow this year's took us 5 hours to do ourselves because we had to search for so much information on irs.gov. Everything is hidden behind pay walls. It's as if they purposefully made it more difficult to use this year to try and make you use "live help". I don't know if we'll be using this again next year.
Date published: 2023-03-16
Rated 2 out of 5 by
Julia123456789 from
Overpriced
It cost more for them to file my state return than I was even getting back from the state. Free returns are no longer free.
Date published: 2023-03-16
Rated 5 out of 5 by
Becca39 from
Turbo Tax simply and self explanatory!
I really liked how there were questions that you could click on and get an explanation before continuing.
Date published: 2023-03-16
Rated 3 out of 5 by
EdBethesda from
Easy interface....you are nickel and diming fees!
Should we really have to pay $25 these days just to send one State return? Really?? Many returns involve multiple States. It's bad enough you charge $45 (plus tax?) to download, but then another $25??
All TurboTax® Offerings Reviews - Page 6189
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Matt1234890 from
Best Website I've Ever Used
Simple, engaging, makes taxes fun. Super helpful. A+
Date published: 2023-03-17
Rated 5 out of 5 by
null from
TurboTax is awesome
My experience with TurboTax was easy to follow the instruction into Baby to upload my information
Date published: 2023-03-17
Rated 4 out of 5 by
Samball15 from
first time independent tax prep
such a great experience and glad I got the live help because it helped with all my questions and the rep was wonderful
Date published: 2023-03-17
Rated 5 out of 5 by
Ronning from
Turbo Tax personal on the phone was very helpful
I appreciated the assistance from Tracey. She help me clarify a 1099-R form and entered information into my tax return correctly. Thank you.
Date published: 2023-03-16
Rated 5 out of 5 by
Gdfellas from
Turbo Tax
Good to work with..And reliable. Recommended for everyone.
Date published: 2023-03-16
Rated 4 out of 5 by
GlenPVminn from
Lacking help in stopping business use of home and
You still need to do all the gathering (as expected), but I should not need to hire a tax advisor to ex[\plain what kind of depreciation to use...that should be saved from year to year.
Date published: 2023-03-16
Rated 2 out of 5 by
JamesnJene from
TurboTax has changed
We've used turbotax for years now and have put up with the increasing prices each time. But this year was... difficult. They used to provide better info and explanations for things, helping walk you through... Yet somehow this year's took us 5 hours to do ourselves because we had to search for so much information on irs.gov. Everything is hidden behind pay walls. It's as if they purposefully made it more difficult to use this year to try and make you use "live help". I don't know if we'll be using this again next year.
Date published: 2023-03-16
Rated 2 out of 5 by
Julia123456789 from
Overpriced
It cost more for them to file my state return than I was even getting back from the state. Free returns are no longer free.
Date published: 2023-03-16
Rated 5 out of 5 by
Becca39 from
Turbo Tax simply and self explanatory!
I really liked how there were questions that you could click on and get an explanation before continuing.
Date published: 2023-03-16
Rated 3 out of 5 by
EdBethesda from
Easy interface....you are nickel and diming fees!
Should we really have to pay $25 these days just to send one State return? Really?? Many returns involve multiple States. It's bad enough you charge $45 (plus tax?) to download, but then another $25??
All TurboTax® Offerings Reviews - Page 6189
Date published: 2023-03-16