TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Don't fall for Turbo Tax Live We decided to upgrade to Turbo Tax Live, which was a huge disappointment (and added expense). The answers were choppy, non-direct — just an overall "non-expert" feel. I felt like I was talking to a standard customer service rep (that is free anywhere else).
Date published: 2023-03-17
Rated 5 out of 5 by from awesome The answers were given promptly. Nice, friendly service.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing W2 Photo & Tech improvement is visible. Nice work.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the best!!! Turbo Tax is easy to use and explains everything step by step and you can review previous years
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was very reassuring They told me I did not have to file and income on the money received through CPS for my four grandchildren.
Date published: 2023-03-17
Rated 5 out of 5 by from Geeat Easiest and best way to file I would prefer any and everyone to do their own taxes
Date published: 2023-03-17
Rated 5 out of 5 by from Great They were awesome and know what they were doing we received more then we were thinking!
Date published: 2023-03-17
Rated 5 out of 5 by from Cool too use Very fast and easy to use. Now fill in the blanks!
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax is expensive! Every year it gets more expensive to use Turbo Tax. I remember when it was $29.99 and state taxes were free. I just paid $217.00 for myself to do taxes with Turbo Tax. Next year I'll go to the public library, get a free 1040 form and free assistance to file them in the mail.
Date published: 2023-03-17
Rated 5 out of 5 by from GREAT SERVICE HELPED WITH ANY QUESTIONS AND DID A GREAT JOB i would recommend them any time
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Don't fall for Turbo Tax Live We decided to upgrade to Turbo Tax Live, which was a huge disappointment (and added expense). The answers were choppy, non-direct — just an overall "non-expert" feel. I felt like I was talking to a standard customer service rep (that is free anywhere else).
Date published: 2023-03-17
Rated 5 out of 5 by from awesome The answers were given promptly. Nice, friendly service.
Date published: 2023-03-17
Rated 5 out of 5 by from Amazing W2 Photo & Tech improvement is visible. Nice work.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the best!!! Turbo Tax is easy to use and explains everything step by step and you can review previous years
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was very reassuring They told me I did not have to file and income on the money received through CPS for my four grandchildren.
Date published: 2023-03-17
Rated 5 out of 5 by from Geeat Easiest and best way to file I would prefer any and everyone to do their own taxes
Date published: 2023-03-17
Rated 5 out of 5 by from Great They were awesome and know what they were doing we received more then we were thinking!
Date published: 2023-03-17
Rated 5 out of 5 by from Cool too use Very fast and easy to use. Now fill in the blanks!
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax is expensive! Every year it gets more expensive to use Turbo Tax. I remember when it was $29.99 and state taxes were free. I just paid $217.00 for myself to do taxes with Turbo Tax. Next year I'll go to the public library, get a free 1040 form and free assistance to file them in the mail.
Date published: 2023-03-17
Rated 5 out of 5 by from GREAT SERVICE HELPED WITH ANY QUESTIONS AND DID A GREAT JOB i would recommend them any time
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6177