TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Pricey Love the app. But kinda pricey. Easy to use. Will use again
Date published: 2023-03-21
Rated 5 out of 5 by from Great customer service Stephen helped me with questions I had and he was great. He was patient and calm and answered all my questions. He was a pleasure to work with.
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by from Q&A Input Does not work well if facts are complex. The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax your the best I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by from very good It was very helpful explaining every page. This was very useful in guiding me thorough it.
Date published: 2023-03-21
Rated 5 out of 5 by from a little buggy, but good support I like how turbotax is able to do everything for you through automatic parsing. ( a little questionable about the safety of linking brokerage accounts) Overall, it was a great experience because I was able to see stuff that I missed compared to just submitting forms to someone and them not asking me any questions. I got additional refunds out of this, and customer service was helpful in resolving some issues I had.
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy This product is very easy to use. It is a lot easier than some of the other products out there.
Date published: 2023-03-21
Rated 5 out of 5 by from Quick and Easy Quite straightforward, although TurboTax has a difficult time categorizing the income for an HOA officer.
Date published: 2023-03-21
Rated 5 out of 5 by from Great tax company! Very easy for a first timer like me to use. I highly recommend
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pricey Love the app. But kinda pricey. Easy to use. Will use again
Date published: 2023-03-21
Rated 5 out of 5 by from Great customer service Stephen helped me with questions I had and he was great. He was patient and calm and answered all my questions. He was a pleasure to work with.
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by from Q&A Input Does not work well if facts are complex. The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax your the best I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by from very good It was very helpful explaining every page. This was very useful in guiding me thorough it.
Date published: 2023-03-21
Rated 5 out of 5 by from a little buggy, but good support I like how turbotax is able to do everything for you through automatic parsing. ( a little questionable about the safety of linking brokerage accounts) Overall, it was a great experience because I was able to see stuff that I missed compared to just submitting forms to someone and them not asking me any questions. I got additional refunds out of this, and customer service was helpful in resolving some issues I had.
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy This product is very easy to use. It is a lot easier than some of the other products out there.
Date published: 2023-03-21
Rated 5 out of 5 by from Quick and Easy Quite straightforward, although TurboTax has a difficult time categorizing the income for an HOA officer.
Date published: 2023-03-21
Rated 5 out of 5 by from Great tax company! Very easy for a first timer like me to use. I highly recommend
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6177