TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is the best! In my opinion this is the best existing product of its nature. It is very clear, understandable and convenient, takes care of every aspect of filing tax documents the right way.
Date published: 2023-03-17
Rated 5 out of 5 by from Good serviced Standard experience. Easy to do. Liked the help buttons.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax is pretty good It is a bit confusing having to file an out of state tax return for taxes paid to that state as a result of another business' error. But, it works
Date published: 2023-03-17
Rated 4 out of 5 by from Time Saver Taxes used to take all day and we would wait til the 11th hour. Now it takes 4 hours without fretting.
Date published: 2023-03-17
Rated 5 out of 5 by from Better than H&R Block! Nearly perfect with the streamlining and helpful embedded explanations. The only improvement suggested would be to make the amendments possible. It doesn't make sense to offer amendments on the document being drafted or past documents if the program simply tells you to use that year's platform. Why not link it to that year's tax laws, then throw in the reasonable charge? How else DO I amend a 2020 return through TurboTax? And as I submit this feedback, why is it an issue with used nicknames for my demographic?
Date published: 2023-03-17
Rated 3 out of 5 by from Missing support The website didn't mention what to do or expect if a direct payment to the IRS was previously made.
Date published: 2023-03-17
Rated 1 out of 5 by from Awfull A!aaaaaaaAaaaaa! This has been the worst experience any year I have had filing
Date published: 2023-03-17
Rated 5 out of 5 by from Ok its ok Its better than H&R Block and its not so expensive to peepare like the other places! i always usr Turbo tax. its great and the customer service seems ok as well.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax makes it easy. I was always frustrated doing taxes before Turbotax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Overall very good experience. Some of the changes from last year are not as user friendly in my opinion. For example it seemed to be easier to move back and forth between various financial statements (1099-R etc) before but I was still able to do what was needed.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best! In my opinion this is the best existing product of its nature. It is very clear, understandable and convenient, takes care of every aspect of filing tax documents the right way.
Date published: 2023-03-17
Rated 5 out of 5 by from Good serviced Standard experience. Easy to do. Liked the help buttons.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax is pretty good It is a bit confusing having to file an out of state tax return for taxes paid to that state as a result of another business' error. But, it works
Date published: 2023-03-17
Rated 4 out of 5 by from Time Saver Taxes used to take all day and we would wait til the 11th hour. Now it takes 4 hours without fretting.
Date published: 2023-03-17
Rated 5 out of 5 by from Better than H&R Block! Nearly perfect with the streamlining and helpful embedded explanations. The only improvement suggested would be to make the amendments possible. It doesn't make sense to offer amendments on the document being drafted or past documents if the program simply tells you to use that year's platform. Why not link it to that year's tax laws, then throw in the reasonable charge? How else DO I amend a 2020 return through TurboTax? And as I submit this feedback, why is it an issue with used nicknames for my demographic?
Date published: 2023-03-17
Rated 3 out of 5 by from Missing support The website didn't mention what to do or expect if a direct payment to the IRS was previously made.
Date published: 2023-03-17
Rated 1 out of 5 by from Awfull A!aaaaaaaAaaaaa! This has been the worst experience any year I have had filing
Date published: 2023-03-17
Rated 5 out of 5 by from Ok its ok Its better than H&R Block and its not so expensive to peepare like the other places! i always usr Turbo tax. its great and the customer service seems ok as well.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax makes it easy. I was always frustrated doing taxes before Turbotax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Overall very good experience. Some of the changes from last year are not as user friendly in my opinion. For example it seemed to be easier to move back and forth between various financial statements (1099-R etc) before but I was still able to do what was needed.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6174