TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from A little disappointed I've always used turbotax to do my own personal taxes for probably well over 10 years. I thought perhaps I could give it a go with preparing taxes for my business. I was a little disappointed in the ability to get definitions or further explanations on some of the questions that Turbotax asked me as I was populating the questions. It was not as helpful as I thought and I found myself trying to find explanations online.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent I love how specific and detailed it was made it easy to get through quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy & Quick It was quick and easy - step-by-step instructions with plenty of reviews
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to work with. Turbo Tax Expert knowledgeable in completing taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from love it been using turbotax for years, great way to do taxes
Date published: 2023-03-17
Rated 5 out of 5 by from Help from turbo tax My turbo tax live assisted was very patient and careful while helping me file my taxes
Date published: 2023-03-17
Rated 5 out of 5 by from The experts at Turbo Tax were great! Maria was helpful and very patient with all my questions!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, very few issues I have been using TurboTax for close to 20 years, and every year it seems to get easier as they improve features. Saves plenty of time by searching old returns and populating the current year. E-file is easy but a bit confusing with joint returns as it asks if the spouse also filed a return. Does that mean a separate return? Or a joint return? I always file a joint return so I answer 'No" is that correct? Not sure.
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome but the price continues to increase 😔 I have always loved the ease of turbo tax however it does increase in price each year which may price me out one day. My taxes are very simple. As of now the ease of e filing through this format is still advantageous despite the price
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo tax is good, not as good as it used to be Had trouble getting my monthly pension put where it belonged. TT wanted it to go under a bank. Prices just keep going up, and they really don't let you go back and rethink your choices. It's getting too pricey for me.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from A little disappointed I've always used turbotax to do my own personal taxes for probably well over 10 years. I thought perhaps I could give it a go with preparing taxes for my business. I was a little disappointed in the ability to get definitions or further explanations on some of the questions that Turbotax asked me as I was populating the questions. It was not as helpful as I thought and I found myself trying to find explanations online.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent I love how specific and detailed it was made it easy to get through quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy & Quick It was quick and easy - step-by-step instructions with plenty of reviews
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to work with. Turbo Tax Expert knowledgeable in completing taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from love it been using turbotax for years, great way to do taxes
Date published: 2023-03-17
Rated 5 out of 5 by from Help from turbo tax My turbo tax live assisted was very patient and careful while helping me file my taxes
Date published: 2023-03-17
Rated 5 out of 5 by from The experts at Turbo Tax were great! Maria was helpful and very patient with all my questions!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, very few issues I have been using TurboTax for close to 20 years, and every year it seems to get easier as they improve features. Saves plenty of time by searching old returns and populating the current year. E-file is easy but a bit confusing with joint returns as it asks if the spouse also filed a return. Does that mean a separate return? Or a joint return? I always file a joint return so I answer 'No" is that correct? Not sure.
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome but the price continues to increase 😔 I have always loved the ease of turbo tax however it does increase in price each year which may price me out one day. My taxes are very simple. As of now the ease of e filing through this format is still advantageous despite the price
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo tax is good, not as good as it used to be Had trouble getting my monthly pension put where it belonged. TT wanted it to go under a bank. Prices just keep going up, and they really don't let you go back and rethink your choices. It's getting too pricey for me.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6171