TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax is great It was great when i needed help i just talk to someone and they helped me
Date published: 2023-03-20
Rated 3 out of 5 by from turbo tax, less understandable This year the way Turbo Tax software was organized seemed much more convoluted. Many times it would ask me for information twice. It was hard to understand exactly what was being asked for or used for what form.
Date published: 2023-03-20
Rated 4 out of 5 by from It is ok Easier then I thought.I got a little scared. But I got thru it
Date published: 2023-03-20
Rated 4 out of 5 by from Whew! I getting a refund. Thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks for the help.
Date published: 2023-03-20
Rated 4 out of 5 by from Always easy to do and thorough Short and simple, yet it checks for everything that you may benefit from or that you may owe and didn't realize. Unfortunately the government has made doing taxes so difficult that there needs to be a college course required for every American Citizen. Turbo Tax helps keep it simple without all the stress and anxiety that can come from doing taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is so quick and easy! Turbo tax was so quick and easy to use. The automatic w2 upload feature is a huge time saver.
Date published: 2023-03-20
Rated 1 out of 5 by from Poor service that won't help. Have been rejected three times after being rejected by IRS and Ohio State.
Date published: 2023-03-20
Rated 2 out of 5 by from yikes! the cost went up! I have always used turbotax because it is fairly user friendly as someone with very little tax knowledge. This may be my last year however because the price has just gotten to be too much. $158 for the most basic return (no extra assistance or audit protection) and that doesn't even include a state return. This is ridiculous.
Date published: 2023-03-20
Rated 5 out of 5 by from Good help for my situation. Great help getting my taxes done. Simple, easy, and makes me feel secure that I did it right.
Date published: 2023-03-20
Rated 3 out of 5 by from Prices way increased It cost me no more than $50 to file with turbo tax the last 6 years but this year it costed me $250. The only thing that changed is I’m legally separated. I made a new account this year because I am no longer filing with my ex so I’m not sure why it’s $200 more this year but I could have just gone to H&R Block for the same price. I used turbo because it was always cheaper than going to an accountant. Now I will probably just make an appointment next year and have them prepared by a CPA.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great It was great when i needed help i just talk to someone and they helped me
Date published: 2023-03-20
Rated 3 out of 5 by from turbo tax, less understandable This year the way Turbo Tax software was organized seemed much more convoluted. Many times it would ask me for information twice. It was hard to understand exactly what was being asked for or used for what form.
Date published: 2023-03-20
Rated 4 out of 5 by from It is ok Easier then I thought.I got a little scared. But I got thru it
Date published: 2023-03-20
Rated 4 out of 5 by from Whew! I getting a refund. Thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks for the help.
Date published: 2023-03-20
Rated 4 out of 5 by from Always easy to do and thorough Short and simple, yet it checks for everything that you may benefit from or that you may owe and didn't realize. Unfortunately the government has made doing taxes so difficult that there needs to be a college course required for every American Citizen. Turbo Tax helps keep it simple without all the stress and anxiety that can come from doing taxes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is so quick and easy! Turbo tax was so quick and easy to use. The automatic w2 upload feature is a huge time saver.
Date published: 2023-03-20
Rated 1 out of 5 by from Poor service that won't help. Have been rejected three times after being rejected by IRS and Ohio State.
Date published: 2023-03-20
Rated 2 out of 5 by from yikes! the cost went up! I have always used turbotax because it is fairly user friendly as someone with very little tax knowledge. This may be my last year however because the price has just gotten to be too much. $158 for the most basic return (no extra assistance or audit protection) and that doesn't even include a state return. This is ridiculous.
Date published: 2023-03-20
Rated 5 out of 5 by from Good help for my situation. Great help getting my taxes done. Simple, easy, and makes me feel secure that I did it right.
Date published: 2023-03-20
Rated 3 out of 5 by from Prices way increased It cost me no more than $50 to file with turbo tax the last 6 years but this year it costed me $250. The only thing that changed is I’m legally separated. I made a new account this year because I am no longer filing with my ex so I’m not sure why it’s $200 more this year but I could have just gone to H&R Block for the same price. I used turbo because it was always cheaper than going to an accountant. Now I will probably just make an appointment next year and have them prepared by a CPA.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6168