TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax was easy to use!!!! I was able to get through the program with ease and at5 my own pace.
Date published: 2023-03-17
Rated 4 out of 5 by from Still needs fine tuning 1. Program didn't let me uncheck "seller-financed mortgage" option. Had to exit without saving to recover. 2. When reviewing California calculated estimated taxes on the forms to be printed the entries were blank. Finding these numbers was relatively difficult and time consuming.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Handles My rather complicated return I was having trouble e-filing the state return and I think her name was Brooke got my return filed. My trouble started when I needed to change password before I could pay the Turbo fee to file the state return.
Date published: 2023-03-17
Rated 5 out of 5 by from first timer fast , easy for my first time defenitly would try next year
Date published: 2023-03-17
Rated 5 out of 5 by from Easy and Informative Very user friendly and informative information when you are unsure what's being asked.
Date published: 2023-03-17
Rated 4 out of 5 by from So Far So Good I just completed filing my taxes, it was very simple. I went the route of scanning my W2, 1099, etc., via PDF. After I uploaded my documents there wasn't much left. I took my time reading an answering the questing with the best of my knowledge. It took a total of 2 hours for my first time. It was completed, now i just wait to see if the IRS will be banging on my door hehehe not funny but who knows if it works out ok. I feel confident and i paid for the MAX benefit for extra security incase i input the wrong info or something. Either way i completed doing my taxes on my own for the first time and i wish the best of luck for next person using turbo tax for the first time.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was pretty good Easy to use for a first time tax filer. Would use again.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, Helpful and Intuitive Turbo Tax guided me through the process and helped me find information that I wouldn't have known how to find otherwise. This was easier than I thought it could be. Thank you!
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is easy Every year it's the same thing. My return gets rejected several times. Nothing I do fixes it. Next year I'm going to a tax preparer. It's become too expensive!
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is awesome always very helpful especially live chat goes above and beyond to help us out
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was easy to use!!!! I was able to get through the program with ease and at5 my own pace.
Date published: 2023-03-17
Rated 4 out of 5 by from Still needs fine tuning 1. Program didn't let me uncheck "seller-financed mortgage" option. Had to exit without saving to recover. 2. When reviewing California calculated estimated taxes on the forms to be printed the entries were blank. Finding these numbers was relatively difficult and time consuming.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Handles My rather complicated return I was having trouble e-filing the state return and I think her name was Brooke got my return filed. My trouble started when I needed to change password before I could pay the Turbo fee to file the state return.
Date published: 2023-03-17
Rated 5 out of 5 by from first timer fast , easy for my first time defenitly would try next year
Date published: 2023-03-17
Rated 5 out of 5 by from Easy and Informative Very user friendly and informative information when you are unsure what's being asked.
Date published: 2023-03-17
Rated 4 out of 5 by from So Far So Good I just completed filing my taxes, it was very simple. I went the route of scanning my W2, 1099, etc., via PDF. After I uploaded my documents there wasn't much left. I took my time reading an answering the questing with the best of my knowledge. It took a total of 2 hours for my first time. It was completed, now i just wait to see if the IRS will be banging on my door hehehe not funny but who knows if it works out ok. I feel confident and i paid for the MAX benefit for extra security incase i input the wrong info or something. Either way i completed doing my taxes on my own for the first time and i wish the best of luck for next person using turbo tax for the first time.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax was pretty good Easy to use for a first time tax filer. Would use again.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy, Helpful and Intuitive Turbo Tax guided me through the process and helped me find information that I wouldn't have known how to find otherwise. This was easier than I thought it could be. Thank you!
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is easy Every year it's the same thing. My return gets rejected several times. Nothing I do fixes it. Next year I'm going to a tax preparer. It's become too expensive!
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is awesome always very helpful especially live chat goes above and beyond to help us out
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6165