TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Awful service. I was charged Twice!!! Honestly, if I hadn't waited until the last second, I would I have found another tax preparer. Turbo Tax charged me twice and now I have to go to my credit card to dispute the charges.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive for me to do all the work. Due to one thing it cost almost $300 to file. We neede no help and completed the return easily. Most likely will return to our local cpa next year due to the high cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Every year it's so Convenient For years, we've filed our taxes which our quite extensive online with TurboTax. The walkthrough is awesome and we appreciate it!
Date published: 2023-04-19
Rated 5 out of 5 by from Consistency and data transfer pays off I have used Turbo Tax for 20 years. I like that it asks me simple questions and navigates me thru the process. I can also easily find my files and retrieve information from prior years.
Date published: 2023-04-19
Rated 5 out of 5 by from 4 years later and still amazing ! TurboTax is extremely easy to use ! I love the feature of being able to pull the W-2 directly from the employer
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is great i have used turbo tax many year easy to use ,have used this many years ,very easy to use
Date published: 2023-04-19
Rated 5 out of 5 by from Worked fine, as painless as can be expected It was pretty easy to use and the instructions were clear. The step-by-step guidance helped me figure out what I needed to do. I also appreciated that the interface was straightforward and it was easy enough to find everything I needed to input my tax information accurately. Taxes still suck, but overall I thought TurboTax was a reliable and efficient way to file my taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from the product isnt need unless you trade over 100k you cant go back once you realize you pick the wrong product.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use and is very user friendly.
Date published: 2023-04-19
Rated 2 out of 5 by from Very difficult to manually edit forms I had an error submitting my federal tax return on from 8615. Turbotax told me exactly what the error was, but I was unable to fix the error using the dialog that was available. I took many google searches to find out how to remove the entire form and re enter the information. I give credit to TurboTax for having the ability to delete the form, but it should not have been so hidden and difficult to do.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 617
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Awful service. I was charged Twice!!! Honestly, if I hadn't waited until the last second, I would I have found another tax preparer. Turbo Tax charged me twice and now I have to go to my credit card to dispute the charges.
Date published: 2023-04-19
Rated 3 out of 5 by from Too expensive for me to do all the work. Due to one thing it cost almost $300 to file. We neede no help and completed the return easily. Most likely will return to our local cpa next year due to the high cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Every year it's so Convenient For years, we've filed our taxes which our quite extensive online with TurboTax. The walkthrough is awesome and we appreciate it!
Date published: 2023-04-19
Rated 5 out of 5 by from Consistency and data transfer pays off I have used Turbo Tax for 20 years. I like that it asks me simple questions and navigates me thru the process. I can also easily find my files and retrieve information from prior years.
Date published: 2023-04-19
Rated 5 out of 5 by from 4 years later and still amazing ! TurboTax is extremely easy to use ! I love the feature of being able to pull the W-2 directly from the employer
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is great i have used turbo tax many year easy to use ,have used this many years ,very easy to use
Date published: 2023-04-19
Rated 5 out of 5 by from Worked fine, as painless as can be expected It was pretty easy to use and the instructions were clear. The step-by-step guidance helped me figure out what I needed to do. I also appreciated that the interface was straightforward and it was easy enough to find everything I needed to input my tax information accurately. Taxes still suck, but overall I thought TurboTax was a reliable and efficient way to file my taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from the product isnt need unless you trade over 100k you cant go back once you realize you pick the wrong product.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use and is very user friendly.
Date published: 2023-04-19
Rated 2 out of 5 by from Very difficult to manually edit forms I had an error submitting my federal tax return on from 8615. Turbotax told me exactly what the error was, but I was unable to fix the error using the dialog that was available. I took many google searches to find out how to remove the entire form and re enter the information. I give credit to TurboTax for having the ability to delete the form, but it should not have been so hidden and difficult to do.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 617