TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is trustworthy This is my fourth year using TurboTax! I highly recommend their services. I trust TurboTax!
Date published: 2021-05-17
Rated 5 out of 5 by from I use it every year Easy to use, I have used it for many years and I have no plans of changing.
Date published: 2021-05-17
Rated 2 out of 5 by from Price should include state e-file No reason they can't include state e-file other than greed
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is quick and so easy to use. I've used TurboTax for many years, and am completely satisfied with the experience...with the ease of manually imputing required information to the information transferred by TurboTax from previous years' filing. I would highly recommend to family and friends.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the best TurboTax is improving every year. In 2020, it allows scanned W2s to be uploaded and it read them correctly. Also, the correction page is a lot better, not like before when you cannot figure out how to correct a line in a worksheet. I have been using TurboTax for more than ten years and wonder why people still go to a tax preparer.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product Very helpful. I use TurboTax every year and it has never let me down!
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY I have been using turbo tax for 12 years now. It's an excellent product.
Date published: 2021-05-17
Rated 4 out of 5 by from SHOULD MOVE IRS IPIN screen to final screen Love turbotax, but each year I make the same mistake; I forget to input the IRS IPIN because I anticipate that the prompt will be given at the end when I'm ready to submit. I have to wait for the error message to back and input the information. this should be moved to the end where I am inputting my personal information.
Date published: 2021-05-17
Rated 4 out of 5 by from I usually love Turbo Tax but... I am usually a big fan of Turbo Tax, but I was surprised by how many times I clicked "Learn More" to find out more about specific tax options, documents, etc... and the response was "No info provided". I usually depend on that information because I need the assistance doing my taxes. Seems like Turbo Tax only wanted me to pay the extra $$$ to get the tax assistance from a "representative" than to have the program actually help with doing taxes. A little disappointed with that this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great break down Fairly easy process and break down to all tax breaks.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 617
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is trustworthy This is my fourth year using TurboTax! I highly recommend their services. I trust TurboTax!
Date published: 2021-05-17
Rated 5 out of 5 by from I use it every year Easy to use, I have used it for many years and I have no plans of changing.
Date published: 2021-05-17
Rated 2 out of 5 by from Price should include state e-file No reason they can't include state e-file other than greed
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is quick and so easy to use. I've used TurboTax for many years, and am completely satisfied with the experience...with the ease of manually imputing required information to the information transferred by TurboTax from previous years' filing. I would highly recommend to family and friends.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the best TurboTax is improving every year. In 2020, it allows scanned W2s to be uploaded and it read them correctly. Also, the correction page is a lot better, not like before when you cannot figure out how to correct a line in a worksheet. I have been using TurboTax for more than ten years and wonder why people still go to a tax preparer.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product Very helpful. I use TurboTax every year and it has never let me down!
Date published: 2021-05-17
Rated 5 out of 5 by from VERY EASY I have been using turbo tax for 12 years now. It's an excellent product.
Date published: 2021-05-17
Rated 4 out of 5 by from SHOULD MOVE IRS IPIN screen to final screen Love turbotax, but each year I make the same mistake; I forget to input the IRS IPIN because I anticipate that the prompt will be given at the end when I'm ready to submit. I have to wait for the error message to back and input the information. this should be moved to the end where I am inputting my personal information.
Date published: 2021-05-17
Rated 4 out of 5 by from I usually love Turbo Tax but... I am usually a big fan of Turbo Tax, but I was surprised by how many times I clicked "Learn More" to find out more about specific tax options, documents, etc... and the response was "No info provided". I usually depend on that information because I need the assistance doing my taxes. Seems like Turbo Tax only wanted me to pay the extra $$$ to get the tax assistance from a "representative" than to have the program actually help with doing taxes. A little disappointed with that this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great break down Fairly easy process and break down to all tax breaks.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 617