TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
06g1228 from
Easy to use
very user friendly and affordable to use. much easier than i remember and it had 5 returns
Date published: 2023-03-17
Rated 3 out of 5 by
someguysomewhere114 from
Tubotax is becoming mediocre
I have been using tubotax for many decades now. You are beginning to repeat questions so much that it is annoying. Price point! that was the original drive for using your product. 158 for a 1040ez is becoming ridiculous. Get back to your roots.
Date published: 2023-03-17
Rated 5 out of 5 by
hjkliiggdgh from
Refund Help
I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by
Alice Marie from
good, but a little confusing in some areas
my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by
Tcarr27 from
TURBO TAX IS EASY TO USE
Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by
csmittywarber from
Overcharged for basic services and no help
I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
Tax filing has been made so simple!
It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by
GrammaAnn from
Easy Peasy
I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by
BKSlone from
Reliable and easy to use!
I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by
TES39 from
Fifth Year
Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
All TurboTax® Offerings Reviews - Page 6155
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
06g1228 from
Easy to use
very user friendly and affordable to use. much easier than i remember and it had 5 returns
Date published: 2023-03-17
Rated 3 out of 5 by
someguysomewhere114 from
Tubotax is becoming mediocre
I have been using tubotax for many decades now. You are beginning to repeat questions so much that it is annoying. Price point! that was the original drive for using your product. 158 for a 1040ez is becoming ridiculous. Get back to your roots.
Date published: 2023-03-17
Rated 5 out of 5 by
hjkliiggdgh from
Refund Help
I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by
Alice Marie from
good, but a little confusing in some areas
my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by
Tcarr27 from
TURBO TAX IS EASY TO USE
Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by
csmittywarber from
Overcharged for basic services and no help
I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
Tax filing has been made so simple!
It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by
GrammaAnn from
Easy Peasy
I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by
BKSlone from
Reliable and easy to use!
I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by
TES39 from
Fifth Year
Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
All TurboTax® Offerings Reviews - Page 6155
Date published: 2023-03-17