TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Filed with TurboTax for 2022 This is my fourth year filing with TT. It's pretty easy, but there are a few pages that don't have enough information to allow one to easily get off them. I had to call a TT expert for help on one of such pages. But - she was very available and was easily able to connect with me and see my screen; she then helped me to move on. I was able to input all my tax info and e-file. We'll see whart happens next.
Date published: 2023-03-17
Rated 5 out of 5 by from Highly reccomend Simple to follow an when I have a question, I get a call within 5 minutes from a CPA who answers my questions and directs me in what I need to do
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is great! It is simple to use for someone like me who doesnt really understand taxes its a great tool!
Date published: 2023-03-17
Rated 5 out of 5 by from Always makes it easy to file year after year! Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by from Always easy to use Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by from very good helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax was great I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax needs to improve on overpayments The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is swell. Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Awesome 8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Filed with TurboTax for 2022 This is my fourth year filing with TT. It's pretty easy, but there are a few pages that don't have enough information to allow one to easily get off them. I had to call a TT expert for help on one of such pages. But - she was very available and was easily able to connect with me and see my screen; she then helped me to move on. I was able to input all my tax info and e-file. We'll see whart happens next.
Date published: 2023-03-17
Rated 5 out of 5 by from Highly reccomend Simple to follow an when I have a question, I get a call within 5 minutes from a CPA who answers my questions and directs me in what I need to do
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is great! It is simple to use for someone like me who doesnt really understand taxes its a great tool!
Date published: 2023-03-17
Rated 5 out of 5 by from Always makes it easy to file year after year! Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by from Always easy to use Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by from very good helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax was great I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax needs to improve on overpayments The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is swell. Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Awesome 8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6154