TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Terry11271940 from
Filed with TurboTax for 2022
This is my fourth year filing with TT. It's pretty easy, but there are a few pages that don't have enough information to allow one to easily get off them. I had to call a TT expert for help on one of such pages. But - she was very available and was easily able to connect with me and see my screen; she then helped me to move on. I was able to input all my tax info and e-file. We'll see whart happens next.
Date published: 2023-03-17
Rated 5 out of 5 by
Pawzazz from
Highly reccomend
Simple to follow an when I have a question, I get a call within 5 minutes from a CPA who answers my questions and directs me in what I need to do
Date published: 2023-03-17
Rated 4 out of 5 by
Bibirey69 from
Turbo Tax is great!
It is simple to use for someone like me who doesnt really understand taxes its a great tool!
Date published: 2023-03-17
Rated 5 out of 5 by
Bassist Emeritus from
Always makes it easy to file year after year!
Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by
CPatttttt from
Always easy to use
Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by
liz street from
very good
helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by
oldKaren from
Turbo Tax was great
I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by
Linda 81 from
Turbo Tax needs to improve on overpayments
The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by
Clay Buster from
Turbo Tax is swell.
Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by
Tbs home of the braves from
Awesome
8 years running. Gotta be for something. So check it out.
All TurboTax® Offerings Reviews - Page 6154
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Terry11271940 from
Filed with TurboTax for 2022
This is my fourth year filing with TT. It's pretty easy, but there are a few pages that don't have enough information to allow one to easily get off them. I had to call a TT expert for help on one of such pages. But - she was very available and was easily able to connect with me and see my screen; she then helped me to move on. I was able to input all my tax info and e-file. We'll see whart happens next.
Date published: 2023-03-17
Rated 5 out of 5 by
Pawzazz from
Highly reccomend
Simple to follow an when I have a question, I get a call within 5 minutes from a CPA who answers my questions and directs me in what I need to do
Date published: 2023-03-17
Rated 4 out of 5 by
Bibirey69 from
Turbo Tax is great!
It is simple to use for someone like me who doesnt really understand taxes its a great tool!
Date published: 2023-03-17
Rated 5 out of 5 by
Bassist Emeritus from
Always makes it easy to file year after year!
Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by
CPatttttt from
Always easy to use
Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by
liz street from
very good
helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by
oldKaren from
Turbo Tax was great
I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by
Linda 81 from
Turbo Tax needs to improve on overpayments
The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by
Clay Buster from
Turbo Tax is swell.
Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by
Tbs home of the braves from
Awesome
8 years running. Gotta be for something. So check it out.
All TurboTax® Offerings Reviews - Page 6154
Date published: 2023-03-17