TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
hjkliiggdgh from
Refund Help
I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by
Alice Marie from
good, but a little confusing in some areas
my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by
Tcarr27 from
TURBO TAX IS EASY TO USE
Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by
csmittywarber from
Overcharged for basic services and no help
I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
Tax filing has been made so simple!
It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by
GrammaAnn from
Easy Peasy
I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by
BKSlone from
Reliable and easy to use!
I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by
TES39 from
Fifth Year
Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
Date published: 2023-03-17
Rated 4 out of 5 by
Sunshinetexas2023 from
Pretty good - feel dooped this year
After using the product for many years and needing to upgrade. This year my taxes are straight foward. I got to the end only to find I had to pay $179. I called to ask why, and while the products says x,y,z, the rep. said it was based on the forms. I understood what the rep said, but that's not how the charge at the end read. The item charge should state that. The rep. said I could go back and start over and see if I could clear it out, as my history had me using this product, less the upgrades I've historically signed up. I decided not to, just in in the name of time.
Date published: 2023-03-17
Rated 5 out of 5 by
ayerby from
so much easier than other programs
Fast and easy, but also very thorough. I will definitely use again.
All TurboTax® Offerings Reviews - Page 6151
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
hjkliiggdgh from
Refund Help
I Had a problem with unchecking the apply refund to 2023 with the help I was able to correct this
Date published: 2023-03-17
Rated 4 out of 5 by
Alice Marie from
good, but a little confusing in some areas
my retirement area was confusing, not like last year, other than that very good
Date published: 2023-03-17
Rated 5 out of 5 by
Tcarr27 from
TURBO TAX IS EASY TO USE
Turbo tax is easy to use I used the easy plus for peace of mind. Thank You Turbo Tax
Date published: 2023-03-17
Rated 1 out of 5 by
csmittywarber from
Overcharged for basic services and no help
I had to pay to file for having a 1095-A form, and I was forced into having no other upgrade option other than the assisted deluxe package. The only person I called for help under the "assistant" was intuit to return this service that I did not want. I ended up paying more than I got back for taxes for a service I didn't want to use.
Date published: 2023-03-17
Rated 5 out of 5 by
null from
Tax filing has been made so simple!
It was an absolute breeze to complete my tax filing in record time. All my accounts are connected and I don't need to manually dig up information which really saved me a lot of time
Date published: 2023-03-17
Rated 5 out of 5 by
GrammaAnn from
Easy Peasy
I’ve used TurboTax for many years and this season was the simplest and easiest yet!
Date published: 2023-03-17
Rated 5 out of 5 by
BKSlone from
Reliable and easy to use!
I've used TurbTax for over twenty years and don't plan to stop using it for future tax filings!
Date published: 2023-03-17
Rated 5 out of 5 by
TES39 from
Fifth Year
Again this year, thorough evaluation, review, and solutions. No reason to go anywhere else. See you next year!!
Date published: 2023-03-17
Rated 4 out of 5 by
Sunshinetexas2023 from
Pretty good - feel dooped this year
After using the product for many years and needing to upgrade. This year my taxes are straight foward. I got to the end only to find I had to pay $179. I called to ask why, and while the products says x,y,z, the rep. said it was based on the forms. I understood what the rep said, but that's not how the charge at the end read. The item charge should state that. The rep. said I could go back and start over and see if I could clear it out, as my history had me using this product, less the upgrades I've historically signed up. I decided not to, just in in the name of time.
Date published: 2023-03-17
Rated 5 out of 5 by
ayerby from
so much easier than other programs
Fast and easy, but also very thorough. I will definitely use again.
All TurboTax® Offerings Reviews - Page 6151
Date published: 2023-03-17