TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very user freindly turbo tax is very easy to use. They have very good resources when you have questions. I feel very secure when using turbo tax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax works well TurboTax works very well. I enjoy using it, for the most part. Until the government makes reporting easier, I think TurboTax is a good way to go. TurboTax could be still better. It seemed that several times the software could have helped if it had referenced info I had already provided or had asked me a few simple questions to make the reporting easier. And there were a few errors the program found that I found very hard figure out how to correct. But that aside - and that is a small part of the experience - TT works very well.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax worked well Clear questions make filing taxes easy. great job!
Date published: 2023-03-17
Rated 5 out of 5 by from Love it!! So easy to use and it's fast! I paid H&R Block $300 dollars last year and paid $0 this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Alberto is a Genius Alberto in LA. is wonderful. He helped me amend 2 Tax Returns successfully !
Date published: 2023-03-17
Rated 1 out of 5 by from Review Reversal I thought I had filed electronically and it looked like this year's effort was quick and easy. After I had sent in a glowing review I got notified my submissions were rejected at the federal and state level. After working with 3 specialists it was determined that I could not successfully file electronically and I must print and mail my returns. I did that but now the Turbotax system doesn't recognize that and I get emails telling me I need to fix and file my returns. I just got off the phone with specialists #4 for me and hopefully the system will now know I've filed. The specialists have all been terrific to work with but the system itself is seriously lacking in my opinion. I had similar trouble filing last year, but on the 4th attempt with help from specialists I was able to finally file electronically. This is my 4th year to use Turbotax and likely my last.
Date published: 2023-03-17
Rated 5 out of 5 by from I trust turbo tax Very simple and fast. This is my 3rd year using it and they are great.
Date published: 2023-03-17
Rated 5 out of 5 by from TURBOTAX IS GREAT Given what I know about taxes, TurboTax makes it as simple as it can be.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy Great job. Quick and easy. Recommended to others thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Outstanding, as always I needed some assistance and talked with Valarie. She was a joy to deal with. Professional, friendly, courteous, patient with my questions, has a great laugh. Valarie is a credit to Turbo Tax.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very user freindly turbo tax is very easy to use. They have very good resources when you have questions. I feel very secure when using turbo tax.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax works well TurboTax works very well. I enjoy using it, for the most part. Until the government makes reporting easier, I think TurboTax is a good way to go. TurboTax could be still better. It seemed that several times the software could have helped if it had referenced info I had already provided or had asked me a few simple questions to make the reporting easier. And there were a few errors the program found that I found very hard figure out how to correct. But that aside - and that is a small part of the experience - TT works very well.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax worked well Clear questions make filing taxes easy. great job!
Date published: 2023-03-17
Rated 5 out of 5 by from Love it!! So easy to use and it's fast! I paid H&R Block $300 dollars last year and paid $0 this year.
Date published: 2023-03-17
Rated 5 out of 5 by from Alberto is a Genius Alberto in LA. is wonderful. He helped me amend 2 Tax Returns successfully !
Date published: 2023-03-17
Rated 1 out of 5 by from Review Reversal I thought I had filed electronically and it looked like this year's effort was quick and easy. After I had sent in a glowing review I got notified my submissions were rejected at the federal and state level. After working with 3 specialists it was determined that I could not successfully file electronically and I must print and mail my returns. I did that but now the Turbotax system doesn't recognize that and I get emails telling me I need to fix and file my returns. I just got off the phone with specialists #4 for me and hopefully the system will now know I've filed. The specialists have all been terrific to work with but the system itself is seriously lacking in my opinion. I had similar trouble filing last year, but on the 4th attempt with help from specialists I was able to finally file electronically. This is my 4th year to use Turbotax and likely my last.
Date published: 2023-03-17
Rated 5 out of 5 by from I trust turbo tax Very simple and fast. This is my 3rd year using it and they are great.
Date published: 2023-03-17
Rated 5 out of 5 by from TURBOTAX IS GREAT Given what I know about taxes, TurboTax makes it as simple as it can be.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy Great job. Quick and easy. Recommended to others thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Outstanding, as always I needed some assistance and talked with Valarie. She was a joy to deal with. Professional, friendly, courteous, patient with my questions, has a great laugh. Valarie is a credit to Turbo Tax.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6150