TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Always makes it easy to file year after year! Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by from Always easy to use Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by from very good helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax was great I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax needs to improve on overpayments The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is swell. Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Awesome 8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
Rated 4 out of 5 by from Dependable I have used Turbo tax for over 10 years and appreciate the history carried forward, the ease of use , the phone and online support.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is almost superb Tax preparer must know state rules of what is and is not changed from Federal Return. Turbo tax would get a superb-outstanding if I could just trust it to get the state correct if I get the fed correct.
Date published: 2023-03-17
Rated 1 out of 5 by from operator hung up, never addressed my issue never spoke to a live person, they hung up on me, never spoke to anyone
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always makes it easy to file year after year! Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by from Always easy to use Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by from very good helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax was great I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax needs to improve on overpayments The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax is swell. Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by from Awesome 8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
Rated 4 out of 5 by from Dependable I have used Turbo tax for over 10 years and appreciate the history carried forward, the ease of use , the phone and online support.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbotax is almost superb Tax preparer must know state rules of what is and is not changed from Federal Return. Turbo tax would get a superb-outstanding if I could just trust it to get the state correct if I get the fed correct.
Date published: 2023-03-17
Rated 1 out of 5 by from operator hung up, never addressed my issue never spoke to a live person, they hung up on me, never spoke to anyone
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6138