TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Bassist Emeritus from
Always makes it easy to file year after year!
Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by
CPatttttt from
Always easy to use
Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by
liz street from
very good
helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by
oldKaren from
Turbo Tax was great
I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by
Linda 81 from
Turbo Tax needs to improve on overpayments
The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by
Clay Buster from
Turbo Tax is swell.
Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by
Tbs home of the braves from
Awesome
8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
Rated 4 out of 5 by
MKNTEXAS from
Dependable
I have used Turbo tax for over 10 years and appreciate the history carried forward, the ease of use , the phone and online support.
Date published: 2023-03-17
Rated 4 out of 5 by
Peter1001 from
Turbotax is almost superb
Tax preparer must know state rules of what is and is not changed from Federal Return. Turbo tax would get a superb-outstanding if I could just trust it to get the state correct if I get the fed correct.
Date published: 2023-03-17
Rated 1 out of 5 by
VernonVt from
operator hung up, never addressed my issue
never spoke to a live person, they hung up on me, never spoke to anyone
All TurboTax® Offerings Reviews - Page 6138
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bassist Emeritus from
Always makes it easy to file year after year!
Always makes it easy to file year after year! I will continue using this great product!
Date published: 2023-03-17
Rated 5 out of 5 by
CPatttttt from
Always easy to use
Turbo Tax has been our go to online tax company for years. Always easy to use and we have never had a problem.
Date published: 2023-03-17
Rated 5 out of 5 by
liz street from
very good
helpful i have said all i want topppppppppppppppppppp
Date published: 2023-03-17
Rated 5 out of 5 by
oldKaren from
Turbo Tax was great
I filled out my Morgan Stanley etrade information incorrectly and MANUEL helped me fix it. He was so patient and graciously helped me fix it. YAY Turbo Tax
Date published: 2023-03-17
Rated 4 out of 5 by
Linda 81 from
Turbo Tax needs to improve on overpayments
The entries were mostly easy and well-explained. However, I did have to call for help twice to find out how to apply my overpayment to next year. The "jump to" feature was not working. Applying a refund is a feature which many people use and it should be a clear choice just like receiving a check was a choice. One should not have to search for the place to enter. I know you have a relationship with financial institutions, but the customer should still be given a clear choice.
Date published: 2023-03-17
Rated 4 out of 5 by
Clay Buster from
Turbo Tax is swell.
Turbo Tax was easy to complete. And with helpful instructions.
Date published: 2023-03-17
Rated 4 out of 5 by
Tbs home of the braves from
Awesome
8 years running. Gotta be for something. So check it out.
Date published: 2023-03-17
Rated 4 out of 5 by
MKNTEXAS from
Dependable
I have used Turbo tax for over 10 years and appreciate the history carried forward, the ease of use , the phone and online support.
Date published: 2023-03-17
Rated 4 out of 5 by
Peter1001 from
Turbotax is almost superb
Tax preparer must know state rules of what is and is not changed from Federal Return. Turbo tax would get a superb-outstanding if I could just trust it to get the state correct if I get the fed correct.
Date published: 2023-03-17
Rated 1 out of 5 by
VernonVt from
operator hung up, never addressed my issue
never spoke to a live person, they hung up on me, never spoke to anyone
All TurboTax® Offerings Reviews - Page 6138
Date published: 2023-03-17