TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Lead the packk from
Super easy, actually the easiest
I have been filing with Turbo since 2018 when i switched over from the overly priced, unprofessional H&R and will return year after year
Date published: 2023-03-17
Rated 5 out of 5 by
Bmuri from
Most user-friendly Tax Filer out there!
Love using Turbotax to file my taxes! Have used used it for more than seven years and it still rocks!
Date published: 2023-03-17
Rated 5 out of 5 by
BryanH333 from
very easy process!
I filed my taxes really quick. Turbo tax made it easy for me!
Date published: 2023-03-17
Rated 4 out of 5 by
Fiona35 from
THANKS TURBOTAX
Great navigation instructions. good tech support. ez to file.
Date published: 2023-03-17
Rated 3 out of 5 by
Scottorious from
Time constraints not communicated well
I decided to go Full Service Premium because I rented out my house and earned Foreign income. The first time I connected with someone, I spent over an hour answering questions. My internet connection dropped and we rescheduled the next day. However, I had to miss our meeting the next day due to an unplanned trip to the doctor. All the work was released due to not finishing the taxes within a predetermined time period. There seems to be some predetermined time period that the taxes need to be done when Full Service is started. I do not know the reason for this, but it was not communicated well with me. I had to start all over with a 1.5 hour meeting with someone new. However, with Maribel, the process went fairly smooth. I was able to send more documents at my convenience. In the end I was happy with the results. However, making it clear that complicated situations would require 1.5 to 2 hour phone calls would have saved me some time.
Date published: 2023-03-17
Rated 5 out of 5 by
jjep36 from
Much easier to use this year, help/search is great
The best part about the new setup is the ability to search a form and easily jump to the right part of the return to use it. I have a lot of 109X forms, and it can be confusing figuring out where they go and what you need to input. Having the "jump to" function makes everything much easier.
Date published: 2023-03-17
Rated 2 out of 5 by
JD782 from
TurboTax Business 2022 - Multiple Glitches
Headaches! I use Turbotax every year and haven't seen this many problems with the program. I had finished and when trying to save the file before buying audit defense the program had a glitch and crashed, then lost all my work. Twice!
Date published: 2023-03-17
Rated 5 out of 5 by
Jcp623 from
Easy to use
Great easy to use and fast. No muss no fuss. Thanks for this service sure makes filling easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by
April62 from
Awesome way to do your tax return!
I have used this for many years and have always found it to be user friendly and accurate.
Date published: 2023-03-17
Rated 5 out of 5 by
Tabo g from
Great and easy
Easy to fill out and file. Easy to understand all the menus.
All TurboTax® Offerings Reviews - Page 6137
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lead the packk from
Super easy, actually the easiest
I have been filing with Turbo since 2018 when i switched over from the overly priced, unprofessional H&R and will return year after year
Date published: 2023-03-17
Rated 5 out of 5 by
Bmuri from
Most user-friendly Tax Filer out there!
Love using Turbotax to file my taxes! Have used used it for more than seven years and it still rocks!
Date published: 2023-03-17
Rated 5 out of 5 by
BryanH333 from
very easy process!
I filed my taxes really quick. Turbo tax made it easy for me!
Date published: 2023-03-17
Rated 4 out of 5 by
Fiona35 from
THANKS TURBOTAX
Great navigation instructions. good tech support. ez to file.
Date published: 2023-03-17
Rated 3 out of 5 by
Scottorious from
Time constraints not communicated well
I decided to go Full Service Premium because I rented out my house and earned Foreign income. The first time I connected with someone, I spent over an hour answering questions. My internet connection dropped and we rescheduled the next day. However, I had to miss our meeting the next day due to an unplanned trip to the doctor. All the work was released due to not finishing the taxes within a predetermined time period. There seems to be some predetermined time period that the taxes need to be done when Full Service is started. I do not know the reason for this, but it was not communicated well with me. I had to start all over with a 1.5 hour meeting with someone new. However, with Maribel, the process went fairly smooth. I was able to send more documents at my convenience. In the end I was happy with the results. However, making it clear that complicated situations would require 1.5 to 2 hour phone calls would have saved me some time.
Date published: 2023-03-17
Rated 5 out of 5 by
jjep36 from
Much easier to use this year, help/search is great
The best part about the new setup is the ability to search a form and easily jump to the right part of the return to use it. I have a lot of 109X forms, and it can be confusing figuring out where they go and what you need to input. Having the "jump to" function makes everything much easier.
Date published: 2023-03-17
Rated 2 out of 5 by
JD782 from
TurboTax Business 2022 - Multiple Glitches
Headaches! I use Turbotax every year and haven't seen this many problems with the program. I had finished and when trying to save the file before buying audit defense the program had a glitch and crashed, then lost all my work. Twice!
Date published: 2023-03-17
Rated 5 out of 5 by
Jcp623 from
Easy to use
Great easy to use and fast. No muss no fuss. Thanks for this service sure makes filling easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by
April62 from
Awesome way to do your tax return!
I have used this for many years and have always found it to be user friendly and accurate.
Date published: 2023-03-17
Rated 5 out of 5 by
Tabo g from
Great and easy
Easy to fill out and file. Easy to understand all the menus.
All TurboTax® Offerings Reviews - Page 6137
Date published: 2023-03-17