TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Erros in Return During Print Forms for Filing My original rating was POOR but apparently Intuit is afraid of the truth and it kept telling me my nickname was already in use so I changed to Average and here it is but the actual rating is poor!!! I went through all of TurboTax then got to the end and wanted to review a copy of return before filing. When I clicked "All Forms Required for Filing" it gave error message (Your return has errors. Continue?" WITHOUT giving me a clue as to what the errors could be. When I clicked "All'' Forms" I did not get the error message. I found one thing - if you leave Tier 1 distribution blank and have a number in Tier2, you get the error. Once I fixed that I thought but I was home free. Made some minor changes and got same error at same place again. Somehow in one of the checks it began asking for signature date and phone number (though I'd already entered those). Put those in and error message went away. I immediately filed as I had had ENOUGH GRIEF for one day! Also, the program tells me it will walk me through other forms needed to file Virginia Trust online but there are no instructions. Also says it will print out other forms I needed for Virginia at the very end but no forms are shown. GET YOUR ACT TOGETHER OR THIS WILL BE THE LAST TIME I USE TURBOTAX. I am not a novice! I've been in the information technology business since 1968!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is AMAZING!!!!! It aas super east to use and you barely have to do any hard work to use this it pretty much does most of the work for you!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is excellent! This company offers a very useful and needed service. They provide an efficient and quick processing of tax returns, which can be a painful and difficult activity otherwise . The app is easy to use and very thorough. I will recommend it to my friends
Date published: 2023-03-17
Rated 5 out of 5 by from My turbotax I love that it makes it easy to file. I had a few questions and I was able to find the answers.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Saves Time I cannot imagine how much time it would take to complete these forms manually, TurboTax is worth the cost in what is saved in time.
Date published: 2023-03-17
Rated 4 out of 5 by from Free, well, $119. I thought it was Free version but Turbotax charged me $119. because I sold $3000 stock out of my IRA. But Turbotax was easy.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is easy to use I loved how easy and self explanatory Turbo Tax was
Date published: 2023-03-17
Rated 5 out of 5 by from error excelente ayuda, muy rapido respuesta,accesible servicio
Date published: 2023-03-17
Rated 1 out of 5 by from Horrible. Spent over 90 minutes on the phone. First with an agent who truly didn't know what she was doing, she finally transferred me to a supervisor (I had been asking for over 45 mins). The supervisor was able to help me in 15 mins. TurboTax is expensive and is not simple.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent! This service is easy to use. I previously used a local company and got so much less back. I was also previously charged five times the amount Turbo Tax charged. As long as you have all your tax return documents handy, everything is explained and rechecked several times. I will continue to use this service in the future.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Erros in Return During Print Forms for Filing My original rating was POOR but apparently Intuit is afraid of the truth and it kept telling me my nickname was already in use so I changed to Average and here it is but the actual rating is poor!!! I went through all of TurboTax then got to the end and wanted to review a copy of return before filing. When I clicked "All Forms Required for Filing" it gave error message (Your return has errors. Continue?" WITHOUT giving me a clue as to what the errors could be. When I clicked "All'' Forms" I did not get the error message. I found one thing - if you leave Tier 1 distribution blank and have a number in Tier2, you get the error. Once I fixed that I thought but I was home free. Made some minor changes and got same error at same place again. Somehow in one of the checks it began asking for signature date and phone number (though I'd already entered those). Put those in and error message went away. I immediately filed as I had had ENOUGH GRIEF for one day! Also, the program tells me it will walk me through other forms needed to file Virginia Trust online but there are no instructions. Also says it will print out other forms I needed for Virginia at the very end but no forms are shown. GET YOUR ACT TOGETHER OR THIS WILL BE THE LAST TIME I USE TURBOTAX. I am not a novice! I've been in the information technology business since 1968!
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is AMAZING!!!!! It aas super east to use and you barely have to do any hard work to use this it pretty much does most of the work for you!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is excellent! This company offers a very useful and needed service. They provide an efficient and quick processing of tax returns, which can be a painful and difficult activity otherwise . The app is easy to use and very thorough. I will recommend it to my friends
Date published: 2023-03-17
Rated 5 out of 5 by from My turbotax I love that it makes it easy to file. I had a few questions and I was able to find the answers.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Saves Time I cannot imagine how much time it would take to complete these forms manually, TurboTax is worth the cost in what is saved in time.
Date published: 2023-03-17
Rated 4 out of 5 by from Free, well, $119. I thought it was Free version but Turbotax charged me $119. because I sold $3000 stock out of my IRA. But Turbotax was easy.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is easy to use I loved how easy and self explanatory Turbo Tax was
Date published: 2023-03-17
Rated 5 out of 5 by from error excelente ayuda, muy rapido respuesta,accesible servicio
Date published: 2023-03-17
Rated 1 out of 5 by from Horrible. Spent over 90 minutes on the phone. First with an agent who truly didn't know what she was doing, she finally transferred me to a supervisor (I had been asking for over 45 mins). The supervisor was able to help me in 15 mins. TurboTax is expensive and is not simple.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent! This service is easy to use. I previously used a local company and got so much less back. I was also previously charged five times the amount Turbo Tax charged. As long as you have all your tax return documents handy, everything is explained and rechecked several times. I will continue to use this service in the future.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6128