TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Used Turbo >10 years: 1st time a problematic bug! This year's California return has a bug: on a related seller-financed mortgage, error check keeps telling me FIRST to delete the name/address/info (form 3805) and then, after I delete the info, it tells me SECOND to insert the info again! Endless circles of repetition
Date published: 2023-03-18
Rated 3 out of 5 by from Still clunky but better than 2+ years ago, Clunky interface, format for most pages does not fit on screen so progress is slowed scolling to find a way to the next section. The imported data contained longer names than what Turbo Tax allowed causing unneeded errors. The import of Stock accounts needs to be set for each user in a joint filing,
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax continues to provide a superb service The process is easy to understand with clear, helpful guidance along the way - tax returns can be complex but Turbo Tax assists with ability to recheck for mistakes
Date published: 2023-03-18
Rated 4 out of 5 by from Easy, but it has gotten pricer This was my seventh year using Turbo Tax and it was easier than ever! However, with the ease of use comes the more expensive price tag just for premium. I don't know if the "Federal Free Version" even still exists.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! I loved TurboTax so fast and easy. I filed my taxes in 10 min
Date published: 2023-03-18
Rated 5 out of 5 by from Always smoothe and easy! I have been doing my own taxes since 2011 using Turbo Tax and I couldn't believe how easy it was the first time!
Date published: 2023-03-18
Rated 5 out of 5 by from The best live tax help I need live support and Jackie F was the most amazing ever!! Very thankful
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax couldnt be better, easy to understand, covered all my questions with clear understandable answers and explanations, done in under an hour
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax was great Turbo Tax was excellent for me except for a problem entering a Severance Tax on an Oil Well Royality as it would not let me enter the Tax on schedule E in the taxes area where it belongs. However, a call to a Turbo Tax support agent was very helpful and she provided a work around which allowed the tax to be properly recorded even though it wasn't listed as a tax. The agent was very courteous and knowledgeable.
Date published: 2023-03-18
Rated 5 out of 5 by from Great customer services No experience. What else should I say about this review
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6123
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Used Turbo >10 years: 1st time a problematic bug! This year's California return has a bug: on a related seller-financed mortgage, error check keeps telling me FIRST to delete the name/address/info (form 3805) and then, after I delete the info, it tells me SECOND to insert the info again! Endless circles of repetition
Date published: 2023-03-18
Rated 3 out of 5 by from Still clunky but better than 2+ years ago, Clunky interface, format for most pages does not fit on screen so progress is slowed scolling to find a way to the next section. The imported data contained longer names than what Turbo Tax allowed causing unneeded errors. The import of Stock accounts needs to be set for each user in a joint filing,
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax continues to provide a superb service The process is easy to understand with clear, helpful guidance along the way - tax returns can be complex but Turbo Tax assists with ability to recheck for mistakes
Date published: 2023-03-18
Rated 4 out of 5 by from Easy, but it has gotten pricer This was my seventh year using Turbo Tax and it was easier than ever! However, with the ease of use comes the more expensive price tag just for premium. I don't know if the "Federal Free Version" even still exists.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! I loved TurboTax so fast and easy. I filed my taxes in 10 min
Date published: 2023-03-18
Rated 5 out of 5 by from Always smoothe and easy! I have been doing my own taxes since 2011 using Turbo Tax and I couldn't believe how easy it was the first time!
Date published: 2023-03-18
Rated 5 out of 5 by from The best live tax help I need live support and Jackie F was the most amazing ever!! Very thankful
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax couldnt be better, easy to understand, covered all my questions with clear understandable answers and explanations, done in under an hour
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax was great Turbo Tax was excellent for me except for a problem entering a Severance Tax on an Oil Well Royality as it would not let me enter the Tax on schedule E in the taxes area where it belongs. However, a call to a Turbo Tax support agent was very helpful and she provided a work around which allowed the tax to be properly recorded even though it wasn't listed as a tax. The agent was very courteous and knowledgeable.
Date published: 2023-03-18
Rated 5 out of 5 by from Great customer services No experience. What else should I say about this review
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6123