TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Tax Filing Success! Thanks TurboTax. TurboTax is my go to application for competing my Federal and State Taxes. I've been using TurboTax for over 20 years and they haven't disappointed. I really appreciate all the tips and help topics that really explain every step in the filing process. I especially like the accuracy checking feature to ensure I'm getting the most out of my return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo Tax was very easy to use. It walked me through the entire process step-by-step and gave me the opportunity to review the information multiple times. I'm confident I got the correct return.
Date published: 2023-03-18
Rated 3 out of 5 by from last year agi error 2021 under review. Instructions said enter $0 Taxes rejected. Instructions for changing last year agi don't work.
Date published: 2023-03-18
Rated 1 out of 5 by from Price has gone up Last year I paid 110.86 and its gone up to 126.85 for the same product, not good. Only difference I saw was this review and a weird speed game that tracked how fast I did my taxes, very strange, I would have opted out of the game race to pay the 110.86
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is great I enjoyed doing my taxes with turbo tax. I will stay with turbo tax.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome csr I had a young man, that was great in helping me and with a great sense of humor. I appreciate the awesome rep you have. Thank you. May all your workers would be so patient and kind.
Date published: 2023-03-18
Rated 4 out of 5 by from pricing is deceptive Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by from TURBO TAX GOOD RATINGS Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by from Its easy to use! Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Tax Filing Success! Thanks TurboTax. TurboTax is my go to application for competing my Federal and State Taxes. I've been using TurboTax for over 20 years and they haven't disappointed. I really appreciate all the tips and help topics that really explain every step in the filing process. I especially like the accuracy checking feature to ensure I'm getting the most out of my return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was easy to use Turbo Tax was very easy to use. It walked me through the entire process step-by-step and gave me the opportunity to review the information multiple times. I'm confident I got the correct return.
Date published: 2023-03-18
Rated 3 out of 5 by from last year agi error 2021 under review. Instructions said enter $0 Taxes rejected. Instructions for changing last year agi don't work.
Date published: 2023-03-18
Rated 1 out of 5 by from Price has gone up Last year I paid 110.86 and its gone up to 126.85 for the same product, not good. Only difference I saw was this review and a weird speed game that tracked how fast I did my taxes, very strange, I would have opted out of the game race to pay the 110.86
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is great I enjoyed doing my taxes with turbo tax. I will stay with turbo tax.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome csr I had a young man, that was great in helping me and with a great sense of humor. I appreciate the awesome rep you have. Thank you. May all your workers would be so patient and kind.
Date published: 2023-03-18
Rated 4 out of 5 by from pricing is deceptive Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by from TURBO TAX GOOD RATINGS Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by from Its easy to use! Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6116