TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to Use Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by from TT was frustrating Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by from Expensive but good Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by from very easy to use I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is my go to every year! Great Experience using Turbo Tax...it's my standard tax software every year.
Date published: 2023-03-22
Rated 2 out of 5 by from Not "Free" anymore It said I qualified for a free return, but I wasn't given that option. Will likely use H&R block next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Great work Turbotax! This was my first time filing taxes and I didn't want to die. Thanks Turbotax!
Date published: 2023-03-22
Rated 5 out of 5 by from always fast and easy Just answer questions and turbo tax does the rest. Used this product for 10 plus years
Date published: 2023-03-22
Rated 5 out of 5 by from Confusing but easy It was alright for my first time it lasted a long time.
Date published: 2023-03-22
Rated 5 out of 5 by from Great system Turbo Tax is only company I can trust, also they give me great options to get more refund.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6112
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy to use. Quick and easily editable. We will use this again.
Date published: 2023-03-22
Rated 1 out of 5 by from TT was frustrating Was planning on e-filing both fed and state. Spent over 30 minutes trying to pay the state $25 filing fee. Could not ever get there. Forced to mail the state. Would not let me change an input on the fed and would not e-file unless I changed the input. Forced to mail fed return also. So much for e-filing.
Date published: 2023-03-22
Rated 4 out of 5 by from Expensive but good Compared turbo tax to other online filing apps and have found turbo tax to obtain the higher refund. The issue I have is the cost. Seems to be very expensive compared to others.
Date published: 2023-03-22
Rated 5 out of 5 by from very easy to use I did not use any live expert advice. The program was very east to use and self explanatory. Easier than last years.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is my go to every year! Great Experience using Turbo Tax...it's my standard tax software every year.
Date published: 2023-03-22
Rated 2 out of 5 by from Not "Free" anymore It said I qualified for a free return, but I wasn't given that option. Will likely use H&R block next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Great work Turbotax! This was my first time filing taxes and I didn't want to die. Thanks Turbotax!
Date published: 2023-03-22
Rated 5 out of 5 by from always fast and easy Just answer questions and turbo tax does the rest. Used this product for 10 plus years
Date published: 2023-03-22
Rated 5 out of 5 by from Confusing but easy It was alright for my first time it lasted a long time.
Date published: 2023-03-22
Rated 5 out of 5 by from Great system Turbo Tax is only company I can trust, also they give me great options to get more refund.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6112