TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from pricing is deceptive Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by from TURBO TAX GOOD RATINGS Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by from Its easy to use! Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
Rated 5 out of 5 by from It's very easy to use awesome and quick Done it all by myself easy user friendly good to know live assisted are available
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 Taxes Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax users for many years TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by from Good but some line items difficult to locate input It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by from Very much an automated process TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by from First timer and it was amazing So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by from Easy, pricy Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from pricing is deceptive Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by from TURBO TAX GOOD RATINGS Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by from Its easy to use! Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
Rated 5 out of 5 by from It's very easy to use awesome and quick Done it all by myself easy user friendly good to know live assisted are available
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 Taxes Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax users for many years TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by from Good but some line items difficult to locate input It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by from Very much an automated process TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by from First timer and it was amazing So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by from Easy, pricy Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6108