TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Nicliljor from
pricing is deceptive
Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by
Kelly121772 from
TURBO TAX GOOD RATINGS
Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by
MRoque from
Its easy to use!
Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
Rated 5 out of 5 by
Mesha45 from
It's very easy to use awesome and quick
Done it all by myself easy user friendly good to know live assisted are available
Date published: 2023-03-18
Rated 5 out of 5 by
DocGlue from
2022 Taxes
Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by
Tessierocks from
Turbotax users for many years
TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by
kerryfromOklahoma from
Good but some line items difficult to locate input
It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by
frontierbird from
Very much an automated process
TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by
Yorch from
First timer and it was amazing
So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by
KittyBi from
Easy, pricy
Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
All TurboTax® Offerings Reviews - Page 6108
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nicliljor from
pricing is deceptive
Quick and easy, but pricing is deceptive as you don't know what you are paying until the end and they keeping adding costs for things you think are included. Also prices continually go up each year for doing nothing new.
Date published: 2023-03-18
Rated 4 out of 5 by
Kelly121772 from
TURBO TAX GOOD RATINGS
Overall the product is easy to us. I do not understand why I needed to upgrade my filing package if I did not need the additional service, the to me was a unnecessary expense for me. I have always used the deluxe package but was told i could not file unless I upgraded. Very upset about this additional., unnecessary charge
Date published: 2023-03-18
Rated 5 out of 5 by
MRoque from
Its easy to use!
Turbo tax makes it easy to file returns, walking me through everything available and reducing my stress.
Date published: 2023-03-18
Rated 5 out of 5 by
Mesha45 from
It's very easy to use awesome and quick
Done it all by myself easy user friendly good to know live assisted are available
Date published: 2023-03-18
Rated 5 out of 5 by
DocGlue from
2022 Taxes
Easy to use and follow step by step instructions. I have been using TurboTax for several years
Date published: 2023-03-18
Rated 5 out of 5 by
Tessierocks from
Turbotax users for many years
TurboTax has been the easiest way for us to do our own taxes. Helpful questions get us through the process of finding the best way to pay or get a return.
Date published: 2023-03-18
Rated 4 out of 5 by
kerryfromOklahoma from
Good but some line items difficult to locate input
It's fine, but I wish I could click on a line item in forms view and it would take me to the corresponding input screen in " step-by-step."
Date published: 2023-03-18
Rated 4 out of 5 by
frontierbird from
Very much an automated process
TurboTax makes filing much simpler than the old file by hand method of reading all the instructions
Date published: 2023-03-18
Rated 5 out of 5 by
Yorch from
First timer and it was amazing
So easy and quick I thought it would be time consuming and very hard to understand but I was wrong
Date published: 2023-03-18
Rated 3 out of 5 by
KittyBi from
Easy, pricy
Easy to use. Charges to e file are ridiculous. First they charge to use the program and then they charge to e file. Will be looking for alternatives next tax season.
All TurboTax® Offerings Reviews - Page 6108
Date published: 2023-03-18