TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from turbo tax was ok Not user friendly and not free at all when file my taxes by my myself as advertised.
Date published: 2023-03-18
Rated 5 out of 5 by from Considering everything, I love it. I have filed plenty of tax returns, using CPA, myself, and Turbo Tax. Considering the complexity of the tax system and the cost of a CPA, I love Turbo Tax. It is sometimes a little tedious but that's a small price to pay for getting the job done. The experts range in ability, but that is true everywhere. Be patient and persistent and your taxes will be prepared.
Date published: 2023-03-18
Rated 3 out of 5 by from Double charged TurboTax 2022 I never did get my CD TY2022 Desktop Deluxe DIY Advantage support kept putting me back to doing it online and I never got to enter my license code while online - such a headache, so went ahead and submitted the tax return and was charged for it. Like being double charged? Not sure if my previous Compact Disk 2015 to 2021 TurboTax ever acknowledged.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome site and directions amazing, it walks you through the entire process of filling
Date published: 2023-03-18
Rated 5 out of 5 by from Makes filing easy! Was able to get through my taxes in just about an hour. Love the fact that Turbo Tax imports W2s, financial statements, etc. so I don't have to type in any information.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is outstanding.... They did an outstanding job rfor me and I thank b you.
Date published: 2023-03-18
Rated 3 out of 5 by from WATCH OUT FOR EXTRA CHARGES SYSTEM WORKS OK. BUT THE $59 CHARGE TO EMAIL THE RETURNS IS A BIT MUCH.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Home and Business TurboTax is awesome, but it is really the people that I received help and advice from that make it all happen. This is specially true this year because of the numerous issues with the Intuit program. I attributed these many issues due to the COVID impact which left most companies around the world, including Intuit scarred. Thank you many people.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I love Turbo Tax and Credit Karma working together made filing taxes easy!
Date published: 2023-03-18
Rated 3 out of 5 by from still nice not as good as it could be for cost I have used this for years and been really happy with the service. however I have been pretty underwhelmed the last 3 years for the cost. while I understand the need for rising costs even though its most done by the software. the thing that is starting to be unsatisfactory is the inability for the program to handle everything about my investment portion of the 1099 without help since it is also on a computer. with all of that said it is a great service and is truly much easier than doing this the old fashioned way. I just feel after streamlining the things I mentioned and either telling why the return costs so much for the software to handle and almost forcing the customer to use added services even if they didn't want to. i hope next year gets better or i may find somewhere else to use. thank you so much.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbo tax was ok Not user friendly and not free at all when file my taxes by my myself as advertised.
Date published: 2023-03-18
Rated 5 out of 5 by from Considering everything, I love it. I have filed plenty of tax returns, using CPA, myself, and Turbo Tax. Considering the complexity of the tax system and the cost of a CPA, I love Turbo Tax. It is sometimes a little tedious but that's a small price to pay for getting the job done. The experts range in ability, but that is true everywhere. Be patient and persistent and your taxes will be prepared.
Date published: 2023-03-18
Rated 3 out of 5 by from Double charged TurboTax 2022 I never did get my CD TY2022 Desktop Deluxe DIY Advantage support kept putting me back to doing it online and I never got to enter my license code while online - such a headache, so went ahead and submitted the tax return and was charged for it. Like being double charged? Not sure if my previous Compact Disk 2015 to 2021 TurboTax ever acknowledged.
Date published: 2023-03-18
Rated 5 out of 5 by from awesome site and directions amazing, it walks you through the entire process of filling
Date published: 2023-03-18
Rated 5 out of 5 by from Makes filing easy! Was able to get through my taxes in just about an hour. Love the fact that Turbo Tax imports W2s, financial statements, etc. so I don't have to type in any information.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is outstanding.... They did an outstanding job rfor me and I thank b you.
Date published: 2023-03-18
Rated 3 out of 5 by from WATCH OUT FOR EXTRA CHARGES SYSTEM WORKS OK. BUT THE $59 CHARGE TO EMAIL THE RETURNS IS A BIT MUCH.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax Home and Business TurboTax is awesome, but it is really the people that I received help and advice from that make it all happen. This is specially true this year because of the numerous issues with the Intuit program. I attributed these many issues due to the COVID impact which left most companies around the world, including Intuit scarred. Thank you many people.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome! I love Turbo Tax and Credit Karma working together made filing taxes easy!
Date published: 2023-03-18
Rated 3 out of 5 by from still nice not as good as it could be for cost I have used this for years and been really happy with the service. however I have been pretty underwhelmed the last 3 years for the cost. while I understand the need for rising costs even though its most done by the software. the thing that is starting to be unsatisfactory is the inability for the program to handle everything about my investment portion of the 1099 without help since it is also on a computer. with all of that said it is a great service and is truly much easier than doing this the old fashioned way. I just feel after streamlining the things I mentioned and either telling why the return costs so much for the software to handle and almost forcing the customer to use added services even if they didn't want to. i hope next year gets better or i may find somewhere else to use. thank you so much.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6102