TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
wormac71 from
Helpful
Helpful as always, but there always seem to be gaps in understanding between federal and state filings that could use more clarification. Specifically around HSA.
Date published: 2023-03-18
Rated 3 out of 5 by
Rich TB from
Turbo Tax Advantage signup was awful
Signing up for this program was very difficult. I was not able to select the advantage program I wanted to enroll. Finally after three attempts the system show a credit card charge page. Unfortunately I was not able to enter an additional security ID & Password that was on an earlier page. I will never sign up for this program again. This experience was the first time I felt I may have made a mistake in using TurboTax.
Date published: 2023-03-18
Rated 3 out of 5 by
jbc3513 from
turbo tax is ok
a little confusing cant get in contact with anyone to fix the problem hopefully someone contacts me today
Date published: 2023-03-18
Rated 5 out of 5 by
bubba080308 from
Love Turbo Tax
Turbo Tax is easy to navigate and been using it for years now.
Date published: 2023-03-18
Rated 5 out of 5 by
Maddie1999 from
TurboTax is great
I enjoy using TurboTax because I know it will be an easy process with accurate results. The way it guides you through the questions, ensuring you get the maximum refund is so helpful. I also appreciate how you can download additional copies of your return at any time.
Date published: 2023-03-18
Rated 2 out of 5 by
alianbounty from
to expensive
it was confusing and to expensive for doing it myself
Date published: 2023-03-18
Rated 4 out of 5 by
PlodderX from
couldn't have done it without you
Relatively Painless. A lot better than doing it on my own.
Date published: 2023-03-18
Rated 5 out of 5 by
Whimsea from
Filing Federal Taxes
Using Turbo Tax is very efficient and time saving.
Date published: 2023-03-18
Rated 5 out of 5 by
MnMasonry from
Best Program Ever
Been using for 10 years. Wouldn't do my taxes any other way.
Date published: 2023-03-18
Rated 5 out of 5 by
WhoneedsaCPA from
Former Tax Staff Accountant Approves
Very user-friendly. As a former staff accountant at a CPA firm, this software is perfect for 95% of people who need to file taxes.
All TurboTax® Offerings Reviews - Page 6101
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
wormac71 from
Helpful
Helpful as always, but there always seem to be gaps in understanding between federal and state filings that could use more clarification. Specifically around HSA.
Date published: 2023-03-18
Rated 3 out of 5 by
Rich TB from
Turbo Tax Advantage signup was awful
Signing up for this program was very difficult. I was not able to select the advantage program I wanted to enroll. Finally after three attempts the system show a credit card charge page. Unfortunately I was not able to enter an additional security ID & Password that was on an earlier page. I will never sign up for this program again. This experience was the first time I felt I may have made a mistake in using TurboTax.
Date published: 2023-03-18
Rated 3 out of 5 by
jbc3513 from
turbo tax is ok
a little confusing cant get in contact with anyone to fix the problem hopefully someone contacts me today
Date published: 2023-03-18
Rated 5 out of 5 by
bubba080308 from
Love Turbo Tax
Turbo Tax is easy to navigate and been using it for years now.
Date published: 2023-03-18
Rated 5 out of 5 by
Maddie1999 from
TurboTax is great
I enjoy using TurboTax because I know it will be an easy process with accurate results. The way it guides you through the questions, ensuring you get the maximum refund is so helpful. I also appreciate how you can download additional copies of your return at any time.
Date published: 2023-03-18
Rated 2 out of 5 by
alianbounty from
to expensive
it was confusing and to expensive for doing it myself
Date published: 2023-03-18
Rated 4 out of 5 by
PlodderX from
couldn't have done it without you
Relatively Painless. A lot better than doing it on my own.
Date published: 2023-03-18
Rated 5 out of 5 by
Whimsea from
Filing Federal Taxes
Using Turbo Tax is very efficient and time saving.
Date published: 2023-03-18
Rated 5 out of 5 by
MnMasonry from
Best Program Ever
Been using for 10 years. Wouldn't do my taxes any other way.
Date published: 2023-03-18
Rated 5 out of 5 by
WhoneedsaCPA from
Former Tax Staff Accountant Approves
Very user-friendly. As a former staff accountant at a CPA firm, this software is perfect for 95% of people who need to file taxes.
All TurboTax® Offerings Reviews - Page 6101
Date published: 2023-03-18