TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
ncKO from
Turbo Tax needs better Search
When searching for a topic, Form, Schedule Turbotax sometimes shows answers completely unrelated to search. This is time consuming
Date published: 2023-03-18
Rated 5 out of 5 by
DianeF 56 from
Easy to Use/Answers Questions
This is an easy-to-use program. If you have questions, the answers are usually very easy to understand.
Date published: 2023-03-18
Rated 5 out of 5 by
DaveZD from
Turbo Tax is easy to use for filing taxes
I have used Turbo Tax for many years. It made my tax filing very easy.
Date published: 2023-03-18
Rated 1 out of 5 by
BDCSR from
I was over charged
We paid for the deluxe version. I was forced to pay for the premium version. I will not recommend Turbo Tax to anyone.
Date published: 2023-03-18
Rated 5 out of 5 by
WPVAN01 from
Easy to file taxes....
Overall excellent tax filing this year. I had a bit of an issue with TurboTax handling my K-1 forms but I resolved this with some manual corrections.
Date published: 2023-03-18
Rated 5 out of 5 by
Nancy123456789101112 from
I have used Turbo Tax for years!!
I appreciate the information you can pull up at each item before entering. I like the way the system is set up to guide you through the filing process. I have used their customer service many times and it has always been a good experience. The e-filing process is flawless. Very good product. I recommend this to anyone.
Date published: 2023-03-18
Rated 1 out of 5 by
US Taxes Suck from
Turbotax lobbies hard af to make your taxes suck
Please stop this nonsense so we can have taxes that make sense like every other modern country. I only use Turbotax because it is 5% less terrible than manually doing taxes. We need to to better as a country.
Date published: 2023-03-18
Rated 4 out of 5 by
Kal K from
Suggested Improvements
Turbo tax did not allow me to auto import from 1099-B and 1099-DIV from two different accounts from the same brokerage firm (my wife and I each have an account). I had to import these forms first from my account, then delete my cookies, and import forms from my wife's account.
Date published: 2023-03-18
Rated 4 out of 5 by
NAHM from
Turbo tax is very clear and easy to use
It saved my time and money and I felt very confident that I did not miss any thing.
Date published: 2023-03-18
Rated 5 out of 5 by
MelissaQ from
it makes tax day easier!
Mr. Steve was great. He knew exactly how to explain what I did not understand and he did it quickly. I hope he gets his donut even though he wants a beignet.
All TurboTax® Offerings Reviews - Page 6100
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
ncKO from
Turbo Tax needs better Search
When searching for a topic, Form, Schedule Turbotax sometimes shows answers completely unrelated to search. This is time consuming
Date published: 2023-03-18
Rated 5 out of 5 by
DianeF 56 from
Easy to Use/Answers Questions
This is an easy-to-use program. If you have questions, the answers are usually very easy to understand.
Date published: 2023-03-18
Rated 5 out of 5 by
DaveZD from
Turbo Tax is easy to use for filing taxes
I have used Turbo Tax for many years. It made my tax filing very easy.
Date published: 2023-03-18
Rated 1 out of 5 by
BDCSR from
I was over charged
We paid for the deluxe version. I was forced to pay for the premium version. I will not recommend Turbo Tax to anyone.
Date published: 2023-03-18
Rated 5 out of 5 by
WPVAN01 from
Easy to file taxes....
Overall excellent tax filing this year. I had a bit of an issue with TurboTax handling my K-1 forms but I resolved this with some manual corrections.
Date published: 2023-03-18
Rated 5 out of 5 by
Nancy123456789101112 from
I have used Turbo Tax for years!!
I appreciate the information you can pull up at each item before entering. I like the way the system is set up to guide you through the filing process. I have used their customer service many times and it has always been a good experience. The e-filing process is flawless. Very good product. I recommend this to anyone.
Date published: 2023-03-18
Rated 1 out of 5 by
US Taxes Suck from
Turbotax lobbies hard af to make your taxes suck
Please stop this nonsense so we can have taxes that make sense like every other modern country. I only use Turbotax because it is 5% less terrible than manually doing taxes. We need to to better as a country.
Date published: 2023-03-18
Rated 4 out of 5 by
Kal K from
Suggested Improvements
Turbo tax did not allow me to auto import from 1099-B and 1099-DIV from two different accounts from the same brokerage firm (my wife and I each have an account). I had to import these forms first from my account, then delete my cookies, and import forms from my wife's account.
Date published: 2023-03-18
Rated 4 out of 5 by
NAHM from
Turbo tax is very clear and easy to use
It saved my time and money and I felt very confident that I did not miss any thing.
Date published: 2023-03-18
Rated 5 out of 5 by
MelissaQ from
it makes tax day easier!
Mr. Steve was great. He knew exactly how to explain what I did not understand and he did it quickly. I hope he gets his donut even though he wants a beignet.
All TurboTax® Offerings Reviews - Page 6100
Date published: 2023-03-18