TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Dispointment Everything went well until I tried to pay for audit protection. I was caught in loop, resolved eventually by help desk. another concern: I was charged $25 for my free state return.
Date published: 2023-03-21
Rated 5 out of 5 by from great.... should have been doing this great...should have been doing this for all my tax years
Date published: 2023-03-21
Rated 5 out of 5 by from Great Experience with TurboTax and Marvene I really enjoyed my experience with Marvene. It was a very easy and straightforward process.
Date published: 2023-03-21
Rated 4 out of 5 by from What is this Turbo Tax is a good software to use to prepare your tax
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax was very user friendly I've been using a CPA for years and built the confidence to file on my own. TurboTax helped walk me through the process.
Date published: 2023-03-21
Rated 5 out of 5 by from good deal Dawn and Robert were both very helpful and patient while sorting out my documents. immediate stress relief.
Date published: 2023-03-21
Rated 5 out of 5 by from ASY FOLLOW AGO INSTRUCTIONS I have been using this product for years and it is still super easy to navigate.
Date published: 2023-03-21
Rated 5 out of 5 by from i love turbo tax because it is easy to use this app turbo tax is easy to use. i love it very much
Date published: 2023-03-21
Rated 2 out of 5 by from Not sure if it's any better than filling out paper Program requires reentry of data that is available from last year's imported return when filling out the MT state taxes. Also is very expensive, $35 to download, plus another $25 to electronically file. I had to spend hours reading IRS pubs to get help on some topics that Turbotax provided no explanation on. Also the State program requires a PDF of my K-1's, of which I have two, but the program only allows for ONE file - argh! I finally figured out how to merge my two K-1's into one file, with no help from Turbotax.
Date published: 2023-03-21
Rated 4 out of 5 by from fas, convenient but expensive Fast and convenient but too expensive. I'm on a fixed income and very few deductions.I like that it asks the questions so it makes it easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6084
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Dispointment Everything went well until I tried to pay for audit protection. I was caught in loop, resolved eventually by help desk. another concern: I was charged $25 for my free state return.
Date published: 2023-03-21
Rated 5 out of 5 by from great.... should have been doing this great...should have been doing this for all my tax years
Date published: 2023-03-21
Rated 5 out of 5 by from Great Experience with TurboTax and Marvene I really enjoyed my experience with Marvene. It was a very easy and straightforward process.
Date published: 2023-03-21
Rated 4 out of 5 by from What is this Turbo Tax is a good software to use to prepare your tax
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax was very user friendly I've been using a CPA for years and built the confidence to file on my own. TurboTax helped walk me through the process.
Date published: 2023-03-21
Rated 5 out of 5 by from good deal Dawn and Robert were both very helpful and patient while sorting out my documents. immediate stress relief.
Date published: 2023-03-21
Rated 5 out of 5 by from ASY FOLLOW AGO INSTRUCTIONS I have been using this product for years and it is still super easy to navigate.
Date published: 2023-03-21
Rated 5 out of 5 by from i love turbo tax because it is easy to use this app turbo tax is easy to use. i love it very much
Date published: 2023-03-21
Rated 2 out of 5 by from Not sure if it's any better than filling out paper Program requires reentry of data that is available from last year's imported return when filling out the MT state taxes. Also is very expensive, $35 to download, plus another $25 to electronically file. I had to spend hours reading IRS pubs to get help on some topics that Turbotax provided no explanation on. Also the State program requires a PDF of my K-1's, of which I have two, but the program only allows for ONE file - argh! I finally figured out how to merge my two K-1's into one file, with no help from Turbotax.
Date published: 2023-03-21
Rated 4 out of 5 by from fas, convenient but expensive Fast and convenient but too expensive. I'm on a fixed income and very few deductions.I like that it asks the questions so it makes it easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6084