TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax was Great! Turbo Tax asked all the right questions. Made the process extremely easy!
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is AMAZING! I enjoyed filling in with TurboTax. It was effortless to file my taxes and user-friendly. I highly recommend using TurboTax. I used TurboTax last year and will continue to use TurboTax yearly.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome! Love the time estimator. Helpful along the way with each step.
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 Return Your step by step process and ability to download and input tax data is very good. TurboTax meets my current needs to efficiently and quickly eFile my federal return. However, due to the almost mandatory and very easy CT electronic filing process, your additional cost for the state return is excessive.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Product Very simple and easy to use. I've been using Turbo for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Frustration I was frustrated to learn I had to apply more money to Turbo Tax in the end due to ONE federal document - 1099-B and ONE state document - state filing. This information was not communicated to us prior to starting. When we had a phone call, we could file the state a different way but not federal. Why was this information not communicated ahead of time.
Date published: 2023-03-18
Rated 1 out of 5 by from This is the worst product Intuit ever produced. Not only are the costs variable and ever increasing with emailing and second state taxes but talking to people who are incompetant is aggrevating. I will never use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Successful Experience I am again pleased this year with the ease and convenience of TurboTax. I had a problem with e-filing, and spoke with several members of your support team; they were all courteous, knowledgeable and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. One year my sister and I went to a CPA and he could do nothing for me that Turbo Tax didn't already do. I was a little leery about using Turbo Tax this year because of Hurrican Ian casualty loss and it worked great.
Date published: 2023-03-18
Rated 5 out of 5 by from Made tax process easy! Did not have to refer with a rep as all the auto checking and easy to understand questions made it easy.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Great! Turbo Tax asked all the right questions. Made the process extremely easy!
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is AMAZING! I enjoyed filling in with TurboTax. It was effortless to file my taxes and user-friendly. I highly recommend using TurboTax. I used TurboTax last year and will continue to use TurboTax yearly.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome! Love the time estimator. Helpful along the way with each step.
Date published: 2023-03-18
Rated 5 out of 5 by from 2022 Return Your step by step process and ability to download and input tax data is very good. TurboTax meets my current needs to efficiently and quickly eFile my federal return. However, due to the almost mandatory and very easy CT electronic filing process, your additional cost for the state return is excessive.
Date published: 2023-03-18
Rated 5 out of 5 by from Great Product Very simple and easy to use. I've been using Turbo for many years.
Date published: 2023-03-18
Rated 1 out of 5 by from Frustration I was frustrated to learn I had to apply more money to Turbo Tax in the end due to ONE federal document - 1099-B and ONE state document - state filing. This information was not communicated to us prior to starting. When we had a phone call, we could file the state a different way but not federal. Why was this information not communicated ahead of time.
Date published: 2023-03-18
Rated 1 out of 5 by from This is the worst product Intuit ever produced. Not only are the costs variable and ever increasing with emailing and second state taxes but talking to people who are incompetant is aggrevating. I will never use Turbo Tax again.
Date published: 2023-03-18
Rated 5 out of 5 by from Another Successful Experience I am again pleased this year with the ease and convenience of TurboTax. I had a problem with e-filing, and spoke with several members of your support team; they were all courteous, knowledgeable and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for years. One year my sister and I went to a CPA and he could do nothing for me that Turbo Tax didn't already do. I was a little leery about using Turbo Tax this year because of Hurrican Ian casualty loss and it worked great.
Date published: 2023-03-18
Rated 5 out of 5 by from Made tax process easy! Did not have to refer with a rep as all the auto checking and easy to understand questions made it easy.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6055