TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Fast easy to an extent My only problem with this was completing my out of state taxes I filled my federal over a month ago and just now was able to finish my state taxes
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is easy and fast!! Easy fast and will have your money in no time... Thanks for letting me do my taxes for free...
Date published: 2023-03-18
Rated 5 out of 5 by from Makes filing taxes so fast We were able to file out taxes in less than an hour and half and are getting a refund!
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is my favorite way to pay taxes. Easy to use and you can do it from home
Date published: 2023-03-18
Rated 4 out of 5 by from Questions instead of forms are great! I'm 85 and have used Turbo Tax since it first came out. But I don't remember when that was. Answering its questions, instead of trying to fill out IRS forms, is usually so very, very easy. Sometimes, but not often, I need their help and/or explanation.
Date published: 2023-03-18
Rated 5 out of 5 by from No reason to change tax prep software Started using TurboTax for tax year 1997 and do not have any reason or desire to change software.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! Everything was made easy! Every step was explained easily!
Date published: 2023-03-18
Rated 3 out of 5 by from Changes with the times I have a AS in accounting and tax preparation and a BS in Management. Over the years I have seen TurboTax become more complex and sophisticated. For an expert this can be regarded as a plus, for the rest of us it is a downer. The explanations for credits and income are written by a lawyer, hard to understand kind of like the tax site at irs.gov. Please try to keep TurboTax simple and pay attention to the explanations given to common users. I shall use TurboTax again in the future.
Date published: 2023-03-18
Rated 5 out of 5 by from Makes complex return simple Used Business version of Turbo Tax even though it is only for Windows. Used Windows Parallel to run the program on my Apple. That worked extremely well.
Date published: 2023-03-18
Rated 1 out of 5 by from Price too expensive- Need to lower price While software is good price too expensive. Need to lower price.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fast easy to an extent My only problem with this was completing my out of state taxes I filled my federal over a month ago and just now was able to finish my state taxes
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is easy and fast!! Easy fast and will have your money in no time... Thanks for letting me do my taxes for free...
Date published: 2023-03-18
Rated 5 out of 5 by from Makes filing taxes so fast We were able to file out taxes in less than an hour and half and are getting a refund!
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is my favorite way to pay taxes. Easy to use and you can do it from home
Date published: 2023-03-18
Rated 4 out of 5 by from Questions instead of forms are great! I'm 85 and have used Turbo Tax since it first came out. But I don't remember when that was. Answering its questions, instead of trying to fill out IRS forms, is usually so very, very easy. Sometimes, but not often, I need their help and/or explanation.
Date published: 2023-03-18
Rated 5 out of 5 by from No reason to change tax prep software Started using TurboTax for tax year 1997 and do not have any reason or desire to change software.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! Everything was made easy! Every step was explained easily!
Date published: 2023-03-18
Rated 3 out of 5 by from Changes with the times I have a AS in accounting and tax preparation and a BS in Management. Over the years I have seen TurboTax become more complex and sophisticated. For an expert this can be regarded as a plus, for the rest of us it is a downer. The explanations for credits and income are written by a lawyer, hard to understand kind of like the tax site at irs.gov. Please try to keep TurboTax simple and pay attention to the explanations given to common users. I shall use TurboTax again in the future.
Date published: 2023-03-18
Rated 5 out of 5 by from Makes complex return simple Used Business version of Turbo Tax even though it is only for Windows. Used Windows Parallel to run the program on my Apple. That worked extremely well.
Date published: 2023-03-18
Rated 1 out of 5 by from Price too expensive- Need to lower price While software is good price too expensive. Need to lower price.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6043