TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
coachwinr from
I've used Turbo Tax for years and love it
I love it because it is accurate and user friendly.
Date published: 2023-03-18
Rated 4 out of 5 by
debi 014 from
good
good use all the time. wish was free after buying the program
Date published: 2023-03-18
Rated 5 out of 5 by
Maccardozo from
Turbotax is awesome
I was guided during the whole proceess by Turbotax, the importing function is great. All the notes are very useful, clarifications are always available in the ? marks, and is amazing that the tool takes care also of details that I may skip or forget.
Date published: 2023-03-18
Rated 4 out of 5 by
jfjfjfjfjei from
Turbo Tax is not free.
I use Turbo Tax every year, but at first, it was free and then I started paying a small fee. It's still better than other places.
Date published: 2023-03-18
Rated 5 out of 5 by
AndyBA from
Turbo Tax gets better every year
I ao appreciate being able to speak with real human beings. They call back within 5 minutes tops and are incredibly patient and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by
BJVilla from
Always getting easier
I've been a long-term TurboTax user and it gets a little easier each year. For someone who has a "normal" income and financial situation, TurboTax has everything covered. All the boxes in TurboTax match up with the forms I received from various institutions.
Date published: 2023-03-18
Rated 5 out of 5 by
Futterwacken from
Assistance was very helpful
Couldnt have done it without her help, patient, nice, and answered my questions.
Date published: 2023-03-18
Rated 3 out of 5 by
Sad Single Monitor User from
Still after 13 years, video bug not fixed
Since 2010 when I started TT it has only ever worked when I disable my second monitor on my Desktop. I have a few desktops since I started, using TT, same Issue. Every year I think MAYBE they fixed it, but every year I am reminded that they didnt. PLEASE FIX THIS. Otherwise, it works fine
Date published: 2023-03-18
Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
All TurboTax® Offerings Reviews - Page 6041
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
coachwinr from
I've used Turbo Tax for years and love it
I love it because it is accurate and user friendly.
Date published: 2023-03-18
Rated 4 out of 5 by
debi 014 from
good
good use all the time. wish was free after buying the program
Date published: 2023-03-18
Rated 5 out of 5 by
Maccardozo from
Turbotax is awesome
I was guided during the whole proceess by Turbotax, the importing function is great. All the notes are very useful, clarifications are always available in the ? marks, and is amazing that the tool takes care also of details that I may skip or forget.
Date published: 2023-03-18
Rated 4 out of 5 by
jfjfjfjfjei from
Turbo Tax is not free.
I use Turbo Tax every year, but at first, it was free and then I started paying a small fee. It's still better than other places.
Date published: 2023-03-18
Rated 5 out of 5 by
AndyBA from
Turbo Tax gets better every year
I ao appreciate being able to speak with real human beings. They call back within 5 minutes tops and are incredibly patient and helpful.
Date published: 2023-03-18
Rated 5 out of 5 by
BJVilla from
Always getting easier
I've been a long-term TurboTax user and it gets a little easier each year. For someone who has a "normal" income and financial situation, TurboTax has everything covered. All the boxes in TurboTax match up with the forms I received from various institutions.
Date published: 2023-03-18
Rated 5 out of 5 by
Futterwacken from
Assistance was very helpful
Couldnt have done it without her help, patient, nice, and answered my questions.
Date published: 2023-03-18
Rated 3 out of 5 by
Sad Single Monitor User from
Still after 13 years, video bug not fixed
Since 2010 when I started TT it has only ever worked when I disable my second monitor on my Desktop. I have a few desktops since I started, using TT, same Issue. Every year I think MAYBE they fixed it, but every year I am reminded that they didnt. PLEASE FIX THIS. Otherwise, it works fine
Date published: 2023-03-18
Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
All TurboTax® Offerings Reviews - Page 6041
Date published: 2023-03-18