TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Been using TurboTax since 1993 TurboTax is a tried and true standard for online tax preparation!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a great tax preparation service! Turbo Tax is thorough, trustworthy, professional, and makes filing your income taxes easy.
Date published: 2023-03-19
Rated 5 out of 5 by from It's a great product It was very easy to use , will highly recommend it!
Date published: 2023-03-19
Rated 5 out of 5 by from way easier this year the standard tier has gotten smarter at automatic entries - it's not perfect, but it's a vast improvement.
Date published: 2023-03-19
Rated 5 out of 5 by from Always a great experience !! Have used TurboTax for many years and it is always easy to use, filled with tips and information to lead you to complete your taxes quickly and efficiently.
Date published: 2023-03-19
Rated 5 out of 5 by from Another easy great year of taxes won and done It makes it so easy knowing all I need to do is collect the info through the year and at the end of the year Turbo Tax does the rest. Winning!! Easy as pie. I have been using Turbo Tax for four years now. Why go anywhere else when I have expert protection and support at my finger tips.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is Excellent Having a live TurboTax Expert available was crucial in entering and completing my return. In particular, Melanie was pleasant and showed an exceptional knowledge of the TurboTax system in researching my problem. Even after my system crashed she notified me of options to address my situation. I was then able to proceed and complete my return.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast and easy Been using Turbo Tax for self prepared tax prep for 10+ years now. Works well for what I need.
Date published: 2023-03-19
Rated 5 out of 5 by from Great service! I had a great experience with this product. It is very easy to navigate it and makes the filing process accurate and quick especially due to the automatic file extractions of W-2 forms and others, plus file uploads of other needed documents.
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax is pretty good Good experience overall. however it would be good to navigate directly to portions of the return without continuously clicking on the next button. I would also prefer a better details on the standard vs itemized deductions (to make a quicker decision). Finally, i was disappointed to find out that paying the filing fees with the refund cost $39! I will know next time for sure...
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6017
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using TurboTax since 1993 TurboTax is a tried and true standard for online tax preparation!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a great tax preparation service! Turbo Tax is thorough, trustworthy, professional, and makes filing your income taxes easy.
Date published: 2023-03-19
Rated 5 out of 5 by from It's a great product It was very easy to use , will highly recommend it!
Date published: 2023-03-19
Rated 5 out of 5 by from way easier this year the standard tier has gotten smarter at automatic entries - it's not perfect, but it's a vast improvement.
Date published: 2023-03-19
Rated 5 out of 5 by from Always a great experience !! Have used TurboTax for many years and it is always easy to use, filled with tips and information to lead you to complete your taxes quickly and efficiently.
Date published: 2023-03-19
Rated 5 out of 5 by from Another easy great year of taxes won and done It makes it so easy knowing all I need to do is collect the info through the year and at the end of the year Turbo Tax does the rest. Winning!! Easy as pie. I have been using Turbo Tax for four years now. Why go anywhere else when I have expert protection and support at my finger tips.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is Excellent Having a live TurboTax Expert available was crucial in entering and completing my return. In particular, Melanie was pleasant and showed an exceptional knowledge of the TurboTax system in researching my problem. Even after my system crashed she notified me of options to address my situation. I was then able to proceed and complete my return.
Date published: 2023-03-19
Rated 5 out of 5 by from Fast and easy Been using Turbo Tax for self prepared tax prep for 10+ years now. Works well for what I need.
Date published: 2023-03-19
Rated 5 out of 5 by from Great service! I had a great experience with this product. It is very easy to navigate it and makes the filing process accurate and quick especially due to the automatic file extractions of W-2 forms and others, plus file uploads of other needed documents.
Date published: 2023-03-19
Rated 4 out of 5 by from TurboTax is pretty good Good experience overall. however it would be good to navigate directly to portions of the return without continuously clicking on the next button. I would also prefer a better details on the standard vs itemized deductions (to make a quicker decision). Finally, i was disappointed to find out that paying the filing fees with the refund cost $39! I will know next time for sure...
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6017