TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from First year with issues. My returned was kicked back three times. The Turbotax couldn't fix and no help trying get help from the company
Date published: 2022-07-05
Rated 3 out of 5 by from Not as impressed just did the state return, it looks like I paid too much with the extension but still shows that I owe $. Don't exactly trust the process here as it is a $400 difference.
Date published: 2022-07-04
Rated 5 out of 5 by from awesome great service great job I'm happy how everything worked out
Date published: 2022-07-04
Rated 5 out of 5 by from TurboTax is Reliably Easy To Use, Year After Year! I, have used TurboTax for about ten years, now, and have found it consistently easy to use. One of those years, I did a lot of "day trading" on the stock market, not realizing that the IRS ONLY sees the payouts, not the purchases, when buying and selling stocks. TurboTax was a big help to reduce the four million they SAID I owed, down to a small refund! Happy me! And last year I had an error message that I could not resolve, but when I called for help, TurboTax staff was able to help me resolve the issue. This year (Tax year 2021) went off without a hitch. Great job, you guys!
Date published: 2022-07-04
Rated 3 out of 5 by from Turbo Tax 2021 The product is slower to load and respond than previous versions. Very annoying on the nickname below. I bet what I put in this time will go through
Date published: 2022-07-04
Rated 4 out of 5 by from Good, but better last year Makes taxes easier. However, this version didn't pickup last years W2 info or schedule B information & didn't provide an option to recover it
Date published: 2022-07-04
Rated 5 out of 5 by from Awesome! Quick and easy to use! I use it every year and never have a problem!
Date published: 2022-07-04
Rated 5 out of 5 by from Turbo Tax is great!!! I have used Turbo Tax for many years; it is easy to comprehend, and I've used the assistance feature as well. I would recommend this product.
Date published: 2022-07-03
Rated 5 out of 5 by from Awesome I felt like a pro using TurboTax. The instructions were very precise and accurate
Date published: 2022-07-03
Rated 4 out of 5 by from Easy to Use - Need Easy Removal of Self-Employed Filled out online tax return easily except for if you select Self employment option and then choose not to, you have to start completely over.
Date published: 2022-07-03
All TurboTax® Offerings Reviews - Page 7
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from First year with issues. My returned was kicked back three times. The Turbotax couldn't fix and no help trying get help from the company
Date published: 2022-07-05
Rated 3 out of 5 by from Not as impressed just did the state return, it looks like I paid too much with the extension but still shows that I owe $. Don't exactly trust the process here as it is a $400 difference.
Date published: 2022-07-04
Rated 5 out of 5 by from awesome great service great job I'm happy how everything worked out
Date published: 2022-07-04
Rated 5 out of 5 by from TurboTax is Reliably Easy To Use, Year After Year! I, have used TurboTax for about ten years, now, and have found it consistently easy to use. One of those years, I did a lot of "day trading" on the stock market, not realizing that the IRS ONLY sees the payouts, not the purchases, when buying and selling stocks. TurboTax was a big help to reduce the four million they SAID I owed, down to a small refund! Happy me! And last year I had an error message that I could not resolve, but when I called for help, TurboTax staff was able to help me resolve the issue. This year (Tax year 2021) went off without a hitch. Great job, you guys!
Date published: 2022-07-04
Rated 3 out of 5 by from Turbo Tax 2021 The product is slower to load and respond than previous versions. Very annoying on the nickname below. I bet what I put in this time will go through
Date published: 2022-07-04
Rated 4 out of 5 by from Good, but better last year Makes taxes easier. However, this version didn't pickup last years W2 info or schedule B information & didn't provide an option to recover it
Date published: 2022-07-04
Rated 5 out of 5 by from Awesome! Quick and easy to use! I use it every year and never have a problem!
Date published: 2022-07-04
Rated 5 out of 5 by from Turbo Tax is great!!! I have used Turbo Tax for many years; it is easy to comprehend, and I've used the assistance feature as well. I would recommend this product.
Date published: 2022-07-03
Rated 5 out of 5 by from Awesome I felt like a pro using TurboTax. The instructions were very precise and accurate
Date published: 2022-07-03
Rated 4 out of 5 by from Easy to Use - Need Easy Removal of Self-Employed Filled out online tax return easily except for if you select Self employment option and then choose not to, you have to start completely over.
Date published: 2022-07-03
All TurboTax® Offerings Reviews - Page 7