TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Better than last year 7th yr with Turbo. See improvements each year from prior year. Big one this year was ability to see, review, & print returns before filing.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and easy I am only 16 years old and was able to do this on my own it was that simple
Date published: 2023-03-23
Rated 5 out of 5 by from Great service Easy to follow the steps, thats why i have come back again
Date published: 2023-03-23
Rated 5 out of 5 by from Can Never Fail with Turbo Tax! Never had any issues ever using Turbo Tax! always quick and easy
Date published: 2023-03-23
Rated 5 out of 5 by from what's not to like? using the free file for both federal and state is nice and easy if you have nothing special
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and efficient It was easy to follow and gather information needed to file. Easy process overall.
Date published: 2023-03-23
Rated 4 out of 5 by from easy to use so easy a child could use it easy to follow steps recommend it to anyone
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Need Work I have been a user of TurboTax since it was placed on the market. For the past two years I have been unable to download investment account information which is one of the primary reasons I have continued to use TT. I used an 800 help number twice and each time had a very curtious tech assistant that could not solve my problem Case #1516053369. I upgraded to TT Premier trying to help but that did not solve the problem between TT, Charles Schwab and Vanguard. What should I do next year? Professional help.
Date published: 2023-03-23
Rated 5 out of 5 by from WAS MUCH EASIER THAN LAST YEAR WAS GREAT, MUCH EASIER AND FASTER, I WAS ABLE TO GET A REFUND WHEN I THOUGHT THAT WOULD NOT BE AN OPTION THIS YEAR.
Date published: 2023-03-23
Rated 5 out of 5 by from Continues To Work For Me It is beneficial to use the "walk through" feature because I am not aware of all the nuances. Also, appreciate being able to download my investment information (it is complicated) and to have last year"s info imported.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5999
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Better than last year 7th yr with Turbo. See improvements each year from prior year. Big one this year was ability to see, review, & print returns before filing.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and easy I am only 16 years old and was able to do this on my own it was that simple
Date published: 2023-03-23
Rated 5 out of 5 by from Great service Easy to follow the steps, thats why i have come back again
Date published: 2023-03-23
Rated 5 out of 5 by from Can Never Fail with Turbo Tax! Never had any issues ever using Turbo Tax! always quick and easy
Date published: 2023-03-23
Rated 5 out of 5 by from what's not to like? using the free file for both federal and state is nice and easy if you have nothing special
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and efficient It was easy to follow and gather information needed to file. Easy process overall.
Date published: 2023-03-23
Rated 4 out of 5 by from easy to use so easy a child could use it easy to follow steps recommend it to anyone
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Need Work I have been a user of TurboTax since it was placed on the market. For the past two years I have been unable to download investment account information which is one of the primary reasons I have continued to use TT. I used an 800 help number twice and each time had a very curtious tech assistant that could not solve my problem Case #1516053369. I upgraded to TT Premier trying to help but that did not solve the problem between TT, Charles Schwab and Vanguard. What should I do next year? Professional help.
Date published: 2023-03-23
Rated 5 out of 5 by from WAS MUCH EASIER THAN LAST YEAR WAS GREAT, MUCH EASIER AND FASTER, I WAS ABLE TO GET A REFUND WHEN I THOUGHT THAT WOULD NOT BE AN OPTION THIS YEAR.
Date published: 2023-03-23
Rated 5 out of 5 by from Continues To Work For Me It is beneficial to use the "walk through" feature because I am not aware of all the nuances. Also, appreciate being able to download my investment information (it is complicated) and to have last year"s info imported.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5999