TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Elderly Ease in Filing Taxes We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by from User for 22 Years Easy, thorough and user friendly. Would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy This program walked me through everything and was quick and easy. Was able to file for everyone in the household.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax worked well for our tax filing for 2022. Tax preparation made simple. Just input the data during the interview process and the required forms are prepared and submitted.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is a 10 I have used TurboTax for the last 15+ years. It has always been super easy and helpful through the entire "TAX" process. If I have any questions at all help is only one button away. Thank you! I 100% recommend TurboTax to all my friends and family.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax helped me do an excellent job Overall Turbo tax works very well. It is important you look for better ways to alert people using the system on what they are missing. When the system asked me for Dividend income, I initially missed the capital gains worksheet. They are all part of the same worksheet on Fidelity investment statements. Look for better ways to let preparers know the items they are missing. Thank you.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5995
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Elderly Ease in Filing Taxes We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by from Reb Taxes Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is bad. I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by from User for 22 Years Easy, thorough and user friendly. Would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy This program walked me through everything and was quick and easy. Was able to file for everyone in the household.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax worked well for our tax filing for 2022. Tax preparation made simple. Just input the data during the interview process and the required forms are prepared and submitted.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax is a 10 I have used TurboTax for the last 15+ years. It has always been super easy and helpful through the entire "TAX" process. If I have any questions at all help is only one button away. Thank you! I 100% recommend TurboTax to all my friends and family.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax helped me do an excellent job Overall Turbo tax works very well. It is important you look for better ways to alert people using the system on what they are missing. When the system asked me for Dividend income, I initially missed the capital gains worksheet. They are all part of the same worksheet on Fidelity investment statements. Look for better ways to let preparers know the items they are missing. Thank you.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5995