TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Milin from
Printing Function is deficient
The Printing Preview is too tiny for me to read and determine if I need or want to print that page. I certainly don't want to print all 44 pages Turbotax produces for my tax return, so I need to be able to review the page before printing it.
Date published: 2023-03-19
Rated 5 out of 5 by
dave75fg from
Much easier than before
Clear instructions, more streamline, very efficient
Date published: 2023-03-19
Rated 5 out of 5 by
SNUFFY544 from
SNUFFY413
TWICE I SPOKE TO A TURBO TAX EXPERT AND THEY WERE MOST HELPFUL
Date published: 2023-03-19
Rated 5 out of 5 by
Rick McN from
TT 2022 CHARACTER SIZE
The Help screens characters are way to small compared to the entry portion characters. Hard to get review the explanations. also the entry portion could be made larger to fill the screen
Date published: 2023-03-19
Rated 5 out of 5 by
J and J Elderly from
Elderly Ease in Filing Taxes
We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by
Karen123465 from
Awesome
very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by
REB9982 from
Reb Taxes
Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by
Another Irritated custome from
Turbo Tax is bad.
I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by
Registered Nurse 20223 from
easy to use
helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by
Gretas70 from
User for 22 Years
Easy, thorough and user friendly. Would recommend!
All TurboTax® Offerings Reviews - Page 5990
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Milin from
Printing Function is deficient
The Printing Preview is too tiny for me to read and determine if I need or want to print that page. I certainly don't want to print all 44 pages Turbotax produces for my tax return, so I need to be able to review the page before printing it.
Date published: 2023-03-19
Rated 5 out of 5 by
dave75fg from
Much easier than before
Clear instructions, more streamline, very efficient
Date published: 2023-03-19
Rated 5 out of 5 by
SNUFFY544 from
SNUFFY413
TWICE I SPOKE TO A TURBO TAX EXPERT AND THEY WERE MOST HELPFUL
Date published: 2023-03-19
Rated 5 out of 5 by
Rick McN from
TT 2022 CHARACTER SIZE
The Help screens characters are way to small compared to the entry portion characters. Hard to get review the explanations. also the entry portion could be made larger to fill the screen
Date published: 2023-03-19
Rated 5 out of 5 by
J and J Elderly from
Elderly Ease in Filing Taxes
We have been using TurboTax for years - - as we get older it gets easier. I am sure that TurboTax is making it easier for all but it sure seems like they are doing it for us.
Date published: 2023-03-19
Rated 5 out of 5 by
Karen123465 from
Awesome
very helpful I enjoy using turbo tax I get all the answers I need.
Date published: 2023-03-19
Rated 4 out of 5 by
REB9982 from
Reb Taxes
Very good presentations and quick answers to question I had.
Date published: 2023-03-19
Rated 1 out of 5 by
Another Irritated custome from
Turbo Tax is bad.
I had about 10 incidents of navigation the were severe incompetence. It delayed my progress throughout by spamming me with upsets promotions. In fact it appears that turbo intentionally made many navigations frustrating to pressure customers into paying much more for the assisted help service. The 75 minutes estimated time was actually more like nine hours.
Date published: 2023-03-19
Rated 5 out of 5 by
Registered Nurse 20223 from
easy to use
helps walk through deductions so we get the most return possible.
Date published: 2023-03-19
Rated 5 out of 5 by
Gretas70 from
User for 22 Years
Easy, thorough and user friendly. Would recommend!
All TurboTax® Offerings Reviews - Page 5990
Date published: 2023-03-19