TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY EASY VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by from Still the best for us! I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the best I have used this service for over 7 years and it is truly user friendly and simple
Date published: 2023-03-19
Rated 5 out of 5 by from TB is awsome Always an easy task to do my taxes with TurboTax. very intuitive
Date published: 2023-03-19
Rated 4 out of 5 by from Great except constant adds and offerrings Easy to follow and accurately file taxes. Seems every other screen is an ad or offering for an additional TT product or one from a partner. This has become excessive over the years.
Date published: 2023-03-19
Rated 2 out of 5 by from Paid for it but did not need it or use it :( Turbo tax is amazing.... however I accidently selected the live edition and did not need it or use it and was not able to go back and undo it. This is my fault but I wish there was a way to go back.
Date published: 2023-03-19
Rated 4 out of 5 by from pretty good. needed a bit of assistance The live help did help. I had questions about living and working in different states and they helped me quickly.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY EASY VERY GOOD. very easy to do, didn't take long at all
Date published: 2023-03-19
Rated 5 out of 5 by from Still the best for us! I've used Turbotax for many years and, even having bought a house last year, was able to use the easy return and file for free! Always accurate, backups of all returns from every year. All for free. I don't even understand why it is simply not a go-to, period.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the best I have used this service for over 7 years and it is truly user friendly and simple
Date published: 2023-03-19
Rated 5 out of 5 by from TB is awsome Always an easy task to do my taxes with TurboTax. very intuitive
Date published: 2023-03-19
Rated 4 out of 5 by from Great except constant adds and offerrings Easy to follow and accurately file taxes. Seems every other screen is an ad or offering for an additional TT product or one from a partner. This has become excessive over the years.
Date published: 2023-03-19
Rated 2 out of 5 by from Paid for it but did not need it or use it :( Turbo tax is amazing.... however I accidently selected the live edition and did not need it or use it and was not able to go back and undo it. This is my fault but I wish there was a way to go back.
Date published: 2023-03-19
Rated 4 out of 5 by from pretty good. needed a bit of assistance The live help did help. I had questions about living and working in different states and they helped me quickly.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5988