TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is awesome Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTaxReview1 Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is great! I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by from Easy It was as easy as it has always been the last 20 years
Date published: 2023-03-19
Rated 1 out of 5 by from predatory to force us to use premium we bought and sold a house, and per your own website, we did not owe anything in taxes. However, you still forced us to buy the "premium" service in order to file. This is an awful process and has shaken our families faith in this service.
Date published: 2023-03-19
Rated 5 out of 5 by from I love Turbo Tax Been using it for years. I can't believe I have friends who pay accountants thousands of dollars. Turbo tax makes it so easy.
Date published: 2023-03-19
Rated 5 out of 5 by from EXCELLENT AGAIN FOR 5TH YEAR SUPERB LIVE SUPPORT I FIND THIS INAPPROPRIATE TO CONTINUE ASKING FOR ADDITIONAL INPUT AFTER ALREADY RATING YOU 5 STARS TODAY
Date published: 2023-03-19
Rated 2 out of 5 by from Many sneaky fees for add-ons if don't opt-out You need to pay close attention at every step of the tax prep process. There are many places where if you click "next" you will be charged an unexpected fee for some add-on service that you probably do not need. "Add Max"... not needed. "Pay for TurboTax with your tax refund" -- costs $44 to bump you up to next service level and sends your data to the unsavory GreenDot company.
Date published: 2023-03-19
Rated 5 out of 5 by from Year and year it gets better The best thing I ever did, used a CPA for over 20 years I spent a lot of wasted money!
Date published: 2023-03-19
Rated 5 out of 5 by from I don't know how I would do my taxes without it. I chose to do my taxes alone but the TurboTax guide is very thorough and took me through the process very clearly.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTaxReview1 Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is great! I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by from Easy It was as easy as it has always been the last 20 years
Date published: 2023-03-19
Rated 1 out of 5 by from predatory to force us to use premium we bought and sold a house, and per your own website, we did not owe anything in taxes. However, you still forced us to buy the "premium" service in order to file. This is an awful process and has shaken our families faith in this service.
Date published: 2023-03-19
Rated 5 out of 5 by from I love Turbo Tax Been using it for years. I can't believe I have friends who pay accountants thousands of dollars. Turbo tax makes it so easy.
Date published: 2023-03-19
Rated 5 out of 5 by from EXCELLENT AGAIN FOR 5TH YEAR SUPERB LIVE SUPPORT I FIND THIS INAPPROPRIATE TO CONTINUE ASKING FOR ADDITIONAL INPUT AFTER ALREADY RATING YOU 5 STARS TODAY
Date published: 2023-03-19
Rated 2 out of 5 by from Many sneaky fees for add-ons if don't opt-out You need to pay close attention at every step of the tax prep process. There are many places where if you click "next" you will be charged an unexpected fee for some add-on service that you probably do not need. "Add Max"... not needed. "Pay for TurboTax with your tax refund" -- costs $44 to bump you up to next service level and sends your data to the unsavory GreenDot company.
Date published: 2023-03-19
Rated 5 out of 5 by from Year and year it gets better The best thing I ever did, used a CPA for over 20 years I spent a lot of wasted money!
Date published: 2023-03-19
Rated 5 out of 5 by from I don't know how I would do my taxes without it. I chose to do my taxes alone but the TurboTax guide is very thorough and took me through the process very clearly.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5984