TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy to use this was so easy to use and the online help was great
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax deluxe was easy Turbo Tax Deluxe was easy to use and walked me through all the steps.
Date published: 2023-03-23
Rated 5 out of 5 by from Great! Great! Loved every second of the race mode. 19 minutes and done!
Date published: 2023-03-23
Rated 5 out of 5 by from Great!!! I was doing final taxes for my parents who both passed away in 2022. I had to reach out to the TurboTax experts several times with questions, and they were wonderful (and knowledgeable) support. Thank you so much!
Date published: 2023-03-23
Rated 4 out of 5 by from Very interesting changes I was surprised at the easy of entry this year. Thanks for keeping up with the time. Sadly that also means keeping up with the prices too.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax 2022 was much more difficult to maneuver Downloaded Turbo Tax from CD purchased from Sam's Club. The tax file I began was not saved in the Turbo Tax app. Everytime I tried to bring up my return in the Turbo Tax app it was {untitled}. Had separate file for 2022 Tax. Tried to e-file State Return but Turbo Tax rejected my attempts to use my credit card for payment. As of today, still cannot e-file state return using my credit card. Not very happy.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is Good I was not directed to the forms I needed and had to do some investigation to find the forms and add to my file. Otherwise I find TurboTax very helpful.
Date published: 2023-03-23
Rated 5 out of 5 by from Great service always helps me do my taxes easy and simple with the least amount of expense
Date published: 2023-03-23
Rated 2 out of 5 by from Forced to pay for Live Premier I was forced to pay for Live Premier due to uploading additional 1099 forms, which detailed accounts I didn't receive any monetary gains from.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is awesome! This is the easiest and fastest way to do your taxes!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use this was so easy to use and the online help was great
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax deluxe was easy Turbo Tax Deluxe was easy to use and walked me through all the steps.
Date published: 2023-03-23
Rated 5 out of 5 by from Great! Great! Loved every second of the race mode. 19 minutes and done!
Date published: 2023-03-23
Rated 5 out of 5 by from Great!!! I was doing final taxes for my parents who both passed away in 2022. I had to reach out to the TurboTax experts several times with questions, and they were wonderful (and knowledgeable) support. Thank you so much!
Date published: 2023-03-23
Rated 4 out of 5 by from Very interesting changes I was surprised at the easy of entry this year. Thanks for keeping up with the time. Sadly that also means keeping up with the prices too.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax 2022 was much more difficult to maneuver Downloaded Turbo Tax from CD purchased from Sam's Club. The tax file I began was not saved in the Turbo Tax app. Everytime I tried to bring up my return in the Turbo Tax app it was {untitled}. Had separate file for 2022 Tax. Tried to e-file State Return but Turbo Tax rejected my attempts to use my credit card for payment. As of today, still cannot e-file state return using my credit card. Not very happy.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is Good I was not directed to the forms I needed and had to do some investigation to find the forms and add to my file. Otherwise I find TurboTax very helpful.
Date published: 2023-03-23
Rated 5 out of 5 by from Great service always helps me do my taxes easy and simple with the least amount of expense
Date published: 2023-03-23
Rated 2 out of 5 by from Forced to pay for Live Premier I was forced to pay for Live Premier due to uploading additional 1099 forms, which detailed accounts I didn't receive any monetary gains from.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is awesome! This is the easiest and fastest way to do your taxes!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5984