TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Energizerbunny123 from
Turbo tax is awesome
Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by
jsummerlin from
TurboTaxReview1
Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by
felisshh from
Turbotax is great!
I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by
KMW01 from
Easy
It was as easy as it has always been the last 20 years
Date published: 2023-03-19
Rated 1 out of 5 by
AChome from
predatory to force us to use premium
we bought and sold a house, and per your own website, we did not owe anything in taxes. However, you still forced us to buy the "premium" service in order to file. This is an awful process and has shaken our families faith in this service.
Date published: 2023-03-19
Rated 5 out of 5 by
Joanne329 from
I love Turbo Tax
Been using it for years. I can't believe I have friends who pay accountants thousands of dollars. Turbo tax makes it so easy.
Date published: 2023-03-19
Rated 5 out of 5 by
JOEY SMALLWOOD from
EXCELLENT AGAIN FOR 5TH YEAR
SUPERB LIVE SUPPORT I FIND THIS INAPPROPRIATE TO CONTINUE ASKING FOR ADDITIONAL INPUT AFTER ALREADY RATING YOU 5 STARS TODAY
Date published: 2023-03-19
Rated 2 out of 5 by
InuitMeansSneakyFees from
Many sneaky fees for add-ons if don't opt-out
You need to pay close attention at every step of the tax prep process. There are many places where if you click "next" you will be charged an unexpected fee for some add-on service that you probably do not need. "Add Max"... not needed. "Pay for TurboTax with your tax refund" -- costs $44 to bump you up to next service level and sends your data to the unsavory GreenDot company.
Date published: 2023-03-19
Rated 5 out of 5 by
null from
Year and year it gets better
The best thing I ever did, used a CPA for over 20 years I spent a lot of wasted money!
Date published: 2023-03-19
Rated 5 out of 5 by
Alexander1137 from
I don't know how I would do my taxes without it.
I chose to do my taxes alone but the TurboTax guide is very thorough and took me through the process very clearly.
All TurboTax® Offerings Reviews - Page 5984
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Energizerbunny123 from
Turbo tax is awesome
Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by
jsummerlin from
TurboTaxReview1
Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by
felisshh from
Turbotax is great!
I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by
KMW01 from
Easy
It was as easy as it has always been the last 20 years
Date published: 2023-03-19
Rated 1 out of 5 by
AChome from
predatory to force us to use premium
we bought and sold a house, and per your own website, we did not owe anything in taxes. However, you still forced us to buy the "premium" service in order to file. This is an awful process and has shaken our families faith in this service.
Date published: 2023-03-19
Rated 5 out of 5 by
Joanne329 from
I love Turbo Tax
Been using it for years. I can't believe I have friends who pay accountants thousands of dollars. Turbo tax makes it so easy.
Date published: 2023-03-19
Rated 5 out of 5 by
JOEY SMALLWOOD from
EXCELLENT AGAIN FOR 5TH YEAR
SUPERB LIVE SUPPORT I FIND THIS INAPPROPRIATE TO CONTINUE ASKING FOR ADDITIONAL INPUT AFTER ALREADY RATING YOU 5 STARS TODAY
Date published: 2023-03-19
Rated 2 out of 5 by
InuitMeansSneakyFees from
Many sneaky fees for add-ons if don't opt-out
You need to pay close attention at every step of the tax prep process. There are many places where if you click "next" you will be charged an unexpected fee for some add-on service that you probably do not need. "Add Max"... not needed. "Pay for TurboTax with your tax refund" -- costs $44 to bump you up to next service level and sends your data to the unsavory GreenDot company.
Date published: 2023-03-19
Rated 5 out of 5 by
null from
Year and year it gets better
The best thing I ever did, used a CPA for over 20 years I spent a lot of wasted money!
Date published: 2023-03-19
Rated 5 out of 5 by
Alexander1137 from
I don't know how I would do my taxes without it.
I chose to do my taxes alone but the TurboTax guide is very thorough and took me through the process very clearly.
All TurboTax® Offerings Reviews - Page 5984
Date published: 2023-03-19