TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
Unsatisfied in Florida from
Too many circular references
It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by
Big Rilla from
Loyal Customer for 15 years!
I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by
So Colorado Gal from
Have done my taxes for several years through Turbo
What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by
Smoothkat from
Its Pretty Good
Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by
mhavis from
awesome and easy
So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by
Jeff2222222 from
Edward
Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
Rated 5 out of 5 by
TommyMack123 from
Works good
As advertised. Very good product. I had no problem using the software.
Date published: 2023-03-19
Rated 5 out of 5 by
AANSUS from
Easy and fast
Very fast, easy and the live support and help features are great
Date published: 2023-03-19
Rated 4 out of 5 by
charlmert from
well done
very easy to use. the guidance was easy to follow. thank you. getting pricey otherwise would have been 5 stars
Date published: 2023-03-19
Rated 3 out of 5 by
Unhappy user this year from
Administrative
I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
All TurboTax® Offerings Reviews - Page 5983
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Unsatisfied in Florida from
Too many circular references
It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by
Big Rilla from
Loyal Customer for 15 years!
I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by
So Colorado Gal from
Have done my taxes for several years through Turbo
What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by
Smoothkat from
Its Pretty Good
Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by
mhavis from
awesome and easy
So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by
Jeff2222222 from
Edward
Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
Rated 5 out of 5 by
TommyMack123 from
Works good
As advertised. Very good product. I had no problem using the software.
Date published: 2023-03-19
Rated 5 out of 5 by
AANSUS from
Easy and fast
Very fast, easy and the live support and help features are great
Date published: 2023-03-19
Rated 4 out of 5 by
charlmert from
well done
very easy to use. the guidance was easy to follow. thank you. getting pricey otherwise would have been 5 stars
Date published: 2023-03-19
Rated 3 out of 5 by
Unhappy user this year from
Administrative
I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
All TurboTax® Offerings Reviews - Page 5983
Date published: 2023-03-19