TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Too many circular references It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by from Loyal Customer for 15 years! I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by from Have done my taxes for several years through Turbo What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by from Its Pretty Good Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from awesome and easy So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by from Edward Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Works good As advertised. Very good product. I had no problem using the software.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and fast Very fast, easy and the live support and help features are great
Date published: 2023-03-19
Rated 4 out of 5 by from well done very easy to use. the guidance was easy to follow. thank you. getting pricey otherwise would have been 5 stars
Date published: 2023-03-19
Rated 3 out of 5 by from Administrative I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Too many circular references It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by from Loyal Customer for 15 years! I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by from Have done my taxes for several years through Turbo What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by from Its Pretty Good Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from awesome and easy So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by from Edward Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Works good As advertised. Very good product. I had no problem using the software.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and fast Very fast, easy and the live support and help features are great
Date published: 2023-03-19
Rated 4 out of 5 by from well done very easy to use. the guidance was easy to follow. thank you. getting pricey otherwise would have been 5 stars
Date published: 2023-03-19
Rated 3 out of 5 by from Administrative I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5983