TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
BennyB3784 from
Always Great!
5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by
Sailor 22 from
2023 review
I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by
Jerry91 from
CD issues
Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by
JustNickName123 from
TurboTax online is OK, desktop version is buggy
TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
Date published: 2023-03-19
Rated 2 out of 5 by
XMFH from
Price keeps going up, hidden fees
Price goes up every year. If I realized how expensive it was before I started I wouldn't have went through with it. Its double what it should cost. This will be my last time using
Date published: 2023-03-19
Rated 5 out of 5 by
ZachRyan from
EZ & Fast
This is my first time experience and it was quite easy and I finish in no time. I recommend Turbotax to everyone. Please check it out and save the filing fee.
Date published: 2023-03-19
Rated 1 out of 5 by
Fuzzi from
AGI Issues AGAIN
Same issue every year...Return gets rejected stating that my AGI doesn't match even though I'm taking the number off of last year's tax return that I did through Turbo Tax!
Date published: 2023-03-19
Rated 5 out of 5 by
Sam Ad from
Very simple and intuitive
My CPA was going to charge me $750. Turbo Tax walked me through every step. Only suggestion is to provide more expertise from online help for customers who own businesses and have K1 issued.
All TurboTax® Offerings Reviews - Page 5972
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BennyB3784 from
Always Great!
5 stars as always! Love being able to do my taxes from home, and get the biggest refunds possible!
Date published: 2023-03-19
Rated 5 out of 5 by
Sailor 22 from
2023 review
I have used Turbo tax for years and been very happy until last year. It was grossly wrong last year, but I believe it was due to the mess the government made of the stimulus payments. So, I am giving them my usual 5 stars. If this year is also wrong, I will be revising my review.
Date published: 2023-03-19
Rated 3 out of 5 by
Jerry91 from
CD issues
Purchased CD from Costco, tried to install it on my computer and received an error code 606. called support twice. Had to download from website and pay twice the amount. frustrating, frustrating, grrr. Hope to get a refund from Costco.
Date published: 2023-03-19
Rated 4 out of 5 by
JustNickName123 from
TurboTax online is OK, desktop version is buggy
TurboTax online becomes better every year. But I did a mistake bought desktop version which is really awful - it hangs up, crashes and even could not get my previous year info for the web.
Date published: 2023-03-19
Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
Date published: 2023-03-19
Rated 2 out of 5 by
XMFH from
Price keeps going up, hidden fees
Price goes up every year. If I realized how expensive it was before I started I wouldn't have went through with it. Its double what it should cost. This will be my last time using
Date published: 2023-03-19
Rated 5 out of 5 by
ZachRyan from
EZ & Fast
This is my first time experience and it was quite easy and I finish in no time. I recommend Turbotax to everyone. Please check it out and save the filing fee.
Date published: 2023-03-19
Rated 1 out of 5 by
Fuzzi from
AGI Issues AGAIN
Same issue every year...Return gets rejected stating that my AGI doesn't match even though I'm taking the number off of last year's tax return that I did through Turbo Tax!
Date published: 2023-03-19
Rated 5 out of 5 by
Sam Ad from
Very simple and intuitive
My CPA was going to charge me $750. Turbo Tax walked me through every step. Only suggestion is to provide more expertise from online help for customers who own businesses and have K1 issued.
All TurboTax® Offerings Reviews - Page 5972
Date published: 2023-03-19