TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Taxes suck. Turbotax also sucks. It's really really annoying that Turbotax advertises a "free" state return when they charge to another $30 to file it.
Date published: 2023-03-19
Rated 4 out of 5 by from TURBO TAX I find Turbo Tax to be easy to use and pretty through; however, I feel they charge too much for the basic service ,which should also include your state refund. It seems as I continue to use the service it gets more and more each year. How about a discount for return users?
Date published: 2023-03-19
Rated 4 out of 5 by from Turbotax was easy to use I was hoping for more money but that is life. Overall, a good experience though.
Date published: 2023-03-19
Rated 5 out of 5 by from Very great Loved everything so I don’t have to go in an deal with people I can do it by myself Thanks Turbo Tax.
Date published: 2023-03-19
Rated 5 out of 5 by from Makes It Easy Love this it makes it super easy and super quick. When you have a busy life you need the quickest thing.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Business is Great for LLC Just started a new LLC and had a lot of questions. You definitely need Turbo Tax Business for LLC. Primer or Home and Business will NOT due for an LLC. I was pretty easy. I ran into some snags with some of the question, setting up the LLC for the first time. Call Turbo Tax Assist, and with Joe's help I was back in business. Completed my taxes the same day.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is easy to use it took me less than 1 hour to file my return. my information is stored from the prior year
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome The process was seamless. I loved having everything done for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use. Support Center is great. Calculations have improved a lot.
Date published: 2023-03-19
Rated 4 out of 5 by from Not as good as it used to be. Unable to import 401k from Fidelity so updated to Premier. It still failed to import so wasted $35 for NOTHING. Several places during deductions it gets in a loop with no way out. During healthcare questions the correct answer is not an option. This product is not as good as it used to be.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5967
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Taxes suck. Turbotax also sucks. It's really really annoying that Turbotax advertises a "free" state return when they charge to another $30 to file it.
Date published: 2023-03-19
Rated 4 out of 5 by from TURBO TAX I find Turbo Tax to be easy to use and pretty through; however, I feel they charge too much for the basic service ,which should also include your state refund. It seems as I continue to use the service it gets more and more each year. How about a discount for return users?
Date published: 2023-03-19
Rated 4 out of 5 by from Turbotax was easy to use I was hoping for more money but that is life. Overall, a good experience though.
Date published: 2023-03-19
Rated 5 out of 5 by from Very great Loved everything so I don’t have to go in an deal with people I can do it by myself Thanks Turbo Tax.
Date published: 2023-03-19
Rated 5 out of 5 by from Makes It Easy Love this it makes it super easy and super quick. When you have a busy life you need the quickest thing.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax Business is Great for LLC Just started a new LLC and had a lot of questions. You definitely need Turbo Tax Business for LLC. Primer or Home and Business will NOT due for an LLC. I was pretty easy. I ran into some snags with some of the question, setting up the LLC for the first time. Call Turbo Tax Assist, and with Joe's help I was back in business. Completed my taxes the same day.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is easy to use it took me less than 1 hour to file my return. my information is stored from the prior year
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome The process was seamless. I loved having everything done for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Easy to use. Support Center is great. Calculations have improved a lot.
Date published: 2023-03-19
Rated 4 out of 5 by from Not as good as it used to be. Unable to import 401k from Fidelity so updated to Premier. It still failed to import so wasted $35 for NOTHING. Several places during deductions it gets in a loop with no way out. During healthcare questions the correct answer is not an option. This product is not as good as it used to be.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5967