TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for 17 years and it's always improving. I find it very efficiently streamlined to navigate and accurately complete my taxes.
Date published: 2023-03-19
Rated 3 out of 5 by from It was easier than i thought It was easy I didn't have to use the experts. To me it was self-explanatory.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and fast I am grateful for Turbotax over the years. They make my life easy and as things get more complicated, they're prepared to walk me through it with their great wizard.
Date published: 2023-03-19
Rated 2 out of 5 by from Gets Worse every year I loved Turbo Tax in the past The last two years have been awful. Forms are filed out automatically that have nothing to do with me, then are difficult to remove. Last year, I did the same return 3 times, all three came up with different amounts. This year I am trying to E-File and nothing happens. Soooo...very frustrated
Date published: 2023-03-19
Rated 5 out of 5 by from better than expected! Easier to file my taxes! I like the audit protection feature!
Date published: 2023-03-19
Rated 3 out of 5 by from Very Frustrating Frustrating. TurboTax assumed I pay non-resident tax to NJ, which is not true, and would not let me finish the state tax section w/out purchasing a NJ form. (I did not. Changed the entries in the Forms section, so maybe this will go away?) Also when I look at "Forms," the section for Box 14 does not remotely resemble the actual W-2. Otherwise, OK.
Date published: 2023-03-19
Rated 5 out of 5 by from Great product Easy to use; took no time at all to prepare; fast and accurate. Cost was reasonable
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is a life saver! Filing taxes always makes me nervous, but feel comfident that turbo taxes is the way to go!!!!!!!
Date published: 2023-03-19
Rated 5 out of 5 by from Terrific I've used Turbo Tax Deluxe for several years and I like that it is so user friendly. The Intuit customer support is awesome and have always been able to help when I have a problem loading software or answering questions.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5951
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for 17 years and it's always improving. I find it very efficiently streamlined to navigate and accurately complete my taxes.
Date published: 2023-03-19
Rated 3 out of 5 by from It was easier than i thought It was easy I didn't have to use the experts. To me it was self-explanatory.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy and fast I am grateful for Turbotax over the years. They make my life easy and as things get more complicated, they're prepared to walk me through it with their great wizard.
Date published: 2023-03-19
Rated 2 out of 5 by from Gets Worse every year I loved Turbo Tax in the past The last two years have been awful. Forms are filed out automatically that have nothing to do with me, then are difficult to remove. Last year, I did the same return 3 times, all three came up with different amounts. This year I am trying to E-File and nothing happens. Soooo...very frustrated
Date published: 2023-03-19
Rated 5 out of 5 by from better than expected! Easier to file my taxes! I like the audit protection feature!
Date published: 2023-03-19
Rated 3 out of 5 by from Very Frustrating Frustrating. TurboTax assumed I pay non-resident tax to NJ, which is not true, and would not let me finish the state tax section w/out purchasing a NJ form. (I did not. Changed the entries in the Forms section, so maybe this will go away?) Also when I look at "Forms," the section for Box 14 does not remotely resemble the actual W-2. Otherwise, OK.
Date published: 2023-03-19
Rated 5 out of 5 by from Great product Easy to use; took no time at all to prepare; fast and accurate. Cost was reasonable
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is a life saver! Filing taxes always makes me nervous, but feel comfident that turbo taxes is the way to go!!!!!!!
Date published: 2023-03-19
Rated 5 out of 5 by from Terrific I've used Turbo Tax Deluxe for several years and I like that it is so user friendly. The Intuit customer support is awesome and have always been able to help when I have a problem loading software or answering questions.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5951