TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great Turbo Tax did the work for you. Was so easy and fast.
Date published: 2021-05-17
Rated 4 out of 5 by from Rip Off The fee $40 for paying your filling fee out of your refund is ridiculous.
Date published: 2021-05-17
Rated 5 out of 5 by from Great I did not speak to a turbo tax specialist, but the process was ok
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is Still Good But Not Stellar Anymore I am a long-time user (10+ years) of Intuit products, including TurboTax. I've always found the products to be superior to similar problems on the market. This year, though, I paid extra for the "LIVE ASSISTANCE" feature for the first time. It was a mistake. First, my preference is to CHAT rather than conduct business over the phone. I am hearing challenged; it is difficult for me when using a telephone. I spent nearly an hour on the phone trying to get a LIVE person - without success! I had questions about not being able to e-File my 2020 federal return for the first time, due to some glitch at the IRS. (The IRS kept rejecting my eFile for incorrect AGI - even though the IRS transcript showed the EXACT SAME AGI for 2019! Anyway, I was unable to reach someone at TurboTax to discuss this. I ended up PRINTING my return and will file it BY MAIL.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easiest way to file your taxes. Will use again next year
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Filing Software Takes the user through all the applicable tax situations and relevant info and helps get the best tax benefits conforming to IRS.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax have used Turbo Tax for 20 plus years and will continue to do so. Great Product Easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from So awesome, So easy anyone can do it. My first time and I can’t believe I was able to do it myself.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use and maximizes all credits. Very easy to use. Taxes are very intimidating and Turbo Tax makes it so simple. Definitely recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax service Always easy to use and obtain maximum deductions. Will use again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 596
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Turbo Tax did the work for you. Was so easy and fast.
Date published: 2021-05-17
Rated 4 out of 5 by from Rip Off The fee $40 for paying your filling fee out of your refund is ridiculous.
Date published: 2021-05-17
Rated 5 out of 5 by from Great I did not speak to a turbo tax specialist, but the process was ok
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is Still Good But Not Stellar Anymore I am a long-time user (10+ years) of Intuit products, including TurboTax. I've always found the products to be superior to similar problems on the market. This year, though, I paid extra for the "LIVE ASSISTANCE" feature for the first time. It was a mistake. First, my preference is to CHAT rather than conduct business over the phone. I am hearing challenged; it is difficult for me when using a telephone. I spent nearly an hour on the phone trying to get a LIVE person - without success! I had questions about not being able to e-File my 2020 federal return for the first time, due to some glitch at the IRS. (The IRS kept rejecting my eFile for incorrect AGI - even though the IRS transcript showed the EXACT SAME AGI for 2019! Anyway, I was unable to reach someone at TurboTax to discuss this. I ended up PRINTING my return and will file it BY MAIL.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easiest way to file your taxes. Will use again next year
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Filing Software Takes the user through all the applicable tax situations and relevant info and helps get the best tax benefits conforming to IRS.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax have used Turbo Tax for 20 plus years and will continue to do so. Great Product Easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from So awesome, So easy anyone can do it. My first time and I can’t believe I was able to do it myself.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use and maximizes all credits. Very easy to use. Taxes are very intimidating and Turbo Tax makes it so simple. Definitely recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax service Always easy to use and obtain maximum deductions. Will use again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 596