TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is the best ! Turbo tax is the greatest for easy file and confident in saying so !
Date published: 2023-03-19
Rated 1 out of 5 by from Stop trying to sell me extra stuff Although I think turbo tax is easy enough to do, I am troubled at the continued persistence of trying to sell extra tax guidance that is not needed, for your having the option to pay with refund instead of a credit card for the software as being the default (which cost more), and for using credit karma as being the default (cost more). Additionally the cost has increased approx 29% from last year which is much, much greater than inflation. I will be looking at using alternative software or IRS input itself next year.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax so easy to use!!! so easy to use have been doing my taxes with them for 25+ years. used the chat help this time when i had a question. problem solved!!!
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax is awesome super easy to use and give me confidence it's right
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 8 years. I keep coming back because it is easy to use
Date published: 2023-03-19
Rated 2 out of 5 by from Taxes are confusing - this doesn't help I earn a small royalty each year from an assessment that I developed with a colleague about 15 or 20 years ago. When I try to enter that, I am led down a rabbit hole of self employment and business forms that are not relevant. When I completed my taxes this year, I had a 800+ dollar tax bill that seemed a bit high to me. I reviewed my return, did a bit of research, learned that TurboTax had misled me, made some corrections and ended up saving about $250. I realize that the federal tax code is a mess but if you are going to advertise your product as being helpful at least make it so.
Date published: 2023-03-19
Rated 5 out of 5 by from Done! Quick, easy and reliable. Filing with confidence and speed!
Date published: 2023-03-19
Rated 2 out of 5 by from Too Expensive I already make very little and turbo tax taking so much is a slap in the face. I needed this to cover bills. While it was easy to file I did it by myself without help from an assistant.
Date published: 2023-03-19
Rated 4 out of 5 by from Fairly Intuitive Fairly Intuitive, I have never had a problem, I like the email status report
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax made it easy to prepare my taxes Great experience using TurboTax. Will recommend the product to friends and family
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the best ! Turbo tax is the greatest for easy file and confident in saying so !
Date published: 2023-03-19
Rated 1 out of 5 by from Stop trying to sell me extra stuff Although I think turbo tax is easy enough to do, I am troubled at the continued persistence of trying to sell extra tax guidance that is not needed, for your having the option to pay with refund instead of a credit card for the software as being the default (which cost more), and for using credit karma as being the default (cost more). Additionally the cost has increased approx 29% from last year which is much, much greater than inflation. I will be looking at using alternative software or IRS input itself next year.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax so easy to use!!! so easy to use have been doing my taxes with them for 25+ years. used the chat help this time when i had a question. problem solved!!!
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax is awesome super easy to use and give me confidence it's right
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 8 years. I keep coming back because it is easy to use
Date published: 2023-03-19
Rated 2 out of 5 by from Taxes are confusing - this doesn't help I earn a small royalty each year from an assessment that I developed with a colleague about 15 or 20 years ago. When I try to enter that, I am led down a rabbit hole of self employment and business forms that are not relevant. When I completed my taxes this year, I had a 800+ dollar tax bill that seemed a bit high to me. I reviewed my return, did a bit of research, learned that TurboTax had misled me, made some corrections and ended up saving about $250. I realize that the federal tax code is a mess but if you are going to advertise your product as being helpful at least make it so.
Date published: 2023-03-19
Rated 5 out of 5 by from Done! Quick, easy and reliable. Filing with confidence and speed!
Date published: 2023-03-19
Rated 2 out of 5 by from Too Expensive I already make very little and turbo tax taking so much is a slap in the face. I needed this to cover bills. While it was easy to file I did it by myself without help from an assistant.
Date published: 2023-03-19
Rated 4 out of 5 by from Fairly Intuitive Fairly Intuitive, I have never had a problem, I like the email status report
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax made it easy to prepare my taxes Great experience using TurboTax. Will recommend the product to friends and family
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5940