TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo Tax Spoon Feeds You WAs nervous about online tax prep, but process was very smooth.
Date published: 2023-03-19
Rated 3 out of 5 by from Won't Pay Extra to Filing State Returns Turbo tax works relatively well but I refuse to pay for state preparation software AND then get charged again to file the same returns electronically. This is clearly double-dipping and will be taken into consideration when I purchase software next tax season.
Date published: 2023-03-19
Rated 5 out of 5 by from Great! Honest and easy to use! Very awesome and I would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from EZ-Fast, Affordable & Accurate I have been using turbo tax for nearly a decade and it is a perfect fit for me I love TURBO TAX
Date published: 2023-03-19
Rated 2 out of 5 by from Montana State Return needs work When switching from married filing separate to married filing joint, TT loses all date from spouse instead of combining what had been separated. Will be looking at MT State recommended program for next yar!
Date published: 2023-03-19
Rated 5 out of 5 by from Easy peasy lemon squeasy! TurboTax makes things easy. Every element is user-friendly and they've created an interface that alleviates most all of the confusion and the headache of filing taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Simple to use. Simple to use. Straight forward step by step for TurboTax Online Free Edition.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is easy to use simplified input menu made inputs quick and simple
Date published: 2023-03-19
Rated 3 out of 5 by from Convenient but Expensive TurboTax is super easy and convenient to use! They pull most of your information from existing online systems so you don't have to input much manually. The only down side is their steep prices but the cheaper packages are worth it if you have multiple sources of income and want to make sure everything is filed correctly.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as good as it once was. Online version does not allow viewing of actual tax documents so you can't see how TurboTax is using your numbers to calculate results. If you make a mistake somewhere either because you misunderstood what the program was asking or simply entered in a wrong value, it is very difficult to track back and determine what mistake you might have made. If nothing else, looking a the actual IRS document provides a sanity check that your on the right path. Apparently only download versions of the program have the built-in tax documents which you can review live, but you have to keep updating your computer to stay up-do-date with there software applications. Frustrating. May look at other on-line products next year, or just pay someone to do it for me. Especially as the cost of the product goes up and seems to only get harder to use.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5931
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Spoon Feeds You WAs nervous about online tax prep, but process was very smooth.
Date published: 2023-03-19
Rated 3 out of 5 by from Won't Pay Extra to Filing State Returns Turbo tax works relatively well but I refuse to pay for state preparation software AND then get charged again to file the same returns electronically. This is clearly double-dipping and will be taken into consideration when I purchase software next tax season.
Date published: 2023-03-19
Rated 5 out of 5 by from Great! Honest and easy to use! Very awesome and I would recommend!
Date published: 2023-03-19
Rated 5 out of 5 by from EZ-Fast, Affordable & Accurate I have been using turbo tax for nearly a decade and it is a perfect fit for me I love TURBO TAX
Date published: 2023-03-19
Rated 2 out of 5 by from Montana State Return needs work When switching from married filing separate to married filing joint, TT loses all date from spouse instead of combining what had been separated. Will be looking at MT State recommended program for next yar!
Date published: 2023-03-19
Rated 5 out of 5 by from Easy peasy lemon squeasy! TurboTax makes things easy. Every element is user-friendly and they've created an interface that alleviates most all of the confusion and the headache of filing taxes.
Date published: 2023-03-19
Rated 5 out of 5 by from Simple to use. Simple to use. Straight forward step by step for TurboTax Online Free Edition.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is easy to use simplified input menu made inputs quick and simple
Date published: 2023-03-19
Rated 3 out of 5 by from Convenient but Expensive TurboTax is super easy and convenient to use! They pull most of your information from existing online systems so you don't have to input much manually. The only down side is their steep prices but the cheaper packages are worth it if you have multiple sources of income and want to make sure everything is filed correctly.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as good as it once was. Online version does not allow viewing of actual tax documents so you can't see how TurboTax is using your numbers to calculate results. If you make a mistake somewhere either because you misunderstood what the program was asking or simply entered in a wrong value, it is very difficult to track back and determine what mistake you might have made. If nothing else, looking a the actual IRS document provides a sanity check that your on the right path. Apparently only download versions of the program have the built-in tax documents which you can review live, but you have to keep updating your computer to stay up-do-date with there software applications. Frustrating. May look at other on-line products next year, or just pay someone to do it for me. Especially as the cost of the product goes up and seems to only get harder to use.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5931